A very easy to read book for businesses of all sizes. The Speed of Trust challenges our age-old assumptions that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver – a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.
He gives many great examples that demonstrate the power of trust. He shows a clear correlation between speed and cost. With trust, speed rises and cost decline.


