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Student Entrepreneur Website Eval Request

 
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theNatureLabs

posts: 2

Nov 03, 2010 2:22 PM ET    Quote  Report Abuse
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Background: I am posting this on behalf of my 17yo son.  He has started a natural products business called the Nature Labs.  His hope is to build the business slowly while finishing his final year of home schooling and to help pay his way through college.  He plans to double major in Biology & Chemistry with a minor in Physical Science.  His dream is to invent and sell useful products taking inspiration from nature and to ultimately build his business into a source of employment for himself and others.  He has already been accepted into his top choice college with an honors scholarship (substantial but does not cover it all).

As he grows in knowledge he plans to add more sophisticated products to the line-up.

His business is currently organized as a DBA of a corporation that I own and run (dad).  This is primarily because of his minor age.  After he / the business can stand on its own it will be spun off / reorganized.

The business is being bootstrapped.

He would like to sell also through Amazon but the cost of UPCs are a bit too much right now.

Site: It is built on CMS software that I sell as a service.

Goal of the site: To sell product.  He is already getting orders trickling in.  He has several local retailers interested in carrying his product... so a side purpose would be to get repeat business from those who purchase in stores.

Site URL: http://www.theNatureLabs.com

What I think I already know:  The copy needs considerable work.  Perhaps the product pictures should be higher quality.  There is not an "About Us" page (see questions below).

Questions:

1) Should he present upfront that this is a student run business?  I think he will get some "kid's lemonade stand effect" sales if he does.  I also think it makes an interesting personal story.  The possible downside is it may turn some off - people who would rather buy from ACME Big Corp.  I don't know.  Thoughts?

2) Similar question in regards to revealing his home-schooled status:  The home-school community at-large is very supportive of "their own" and I think he could get some attention on home school sites, email lists, etc.  But then again, there are some who are vehemently opposed to family run education.

All constructive comments are quite welcome and I will pass them along (and will probably be better received coming from objective 3rd party business people than from dad :-(  ).

vwebworld

posts: 1237

Nov 06, 2010 8:56 PM ET    Quote  Report Abuse
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To answer your questions....both the student run and home schooled information may affect potential buyers, but there are greater hurdles that will prevent people from making a purchase.

The web site design, content lay out, and number of click to purchase all make it hard for people to buy from the web site.

The layout is not intuative... so it makes it hard to find a product that I may want. The home page has a summary of a product at the top and links to other producs at the bottom (only visable after scrolling down). So, there are two navigation/menu areas a viewer must look at to find his way around the web site.

Sometimes there is a summary of the product, but to buy the viewer must click a read more link to get to the page where a purchase can be made. While some links go directly to the product page.

In order to enable people to make a purchase, viewers must be able to find what they are looking for easily, understand why the product you're selling fulfills their needs, and they need to trust the web site. Those thee factors all start with a well designed web site.

~Roland



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Web Design | Best Beef Jerky | ecommerce articles | Follow vwebworld on Twitter
theNatureLabs

posts: 2

Nov 08, 2010 5:42 AM ET    Quote  Report Abuse
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Roland,

Thank you for taking time to look at the site and provide valuable feedback.  We will work to make the site more intuitive and reduce the number of clicks necessary to consummate an order.

What is a reasonable number of clicks?  On Amazon it takes at least four.

http://www.theNatureLabs.com

vwebworld

posts: 1237

Nov 08, 2010 4:07 PM ET    Quote  Report Abuse
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Amazon - one click from their featured products and more if you select an item from one of their catagories.... only because they have a large selection of products.

For your site, with limited products you should be able to achieve one click...at most two clicks to purchase.

In general, the fewest clicks the better.

~Roland



-------------------------

Web Design | Best Beef Jerky | ecommerce articles | Follow vwebworld on Twitter
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