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Starting another accounting practice at 50....how do I get clients?

 
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wlkrs

posts: 8

Oct 13, 2008 2:28 AM ET    Quote  Report Abuse
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Craig - Thanks to your suggestion, I did find a website for our county for new business permits.  They update it every five days.  I`m sending them  "congratulations on your new business" letters and my brochure.  So, to recap the things I am doing right now, I:
- attend every chamber of commerce function and network
- send postcards to every small/medium business in my small town and follow up with a telphone call
- am sending letters and brochures to companies with new business permits
-  am joining the BNI to network
- Have gotten three financial planners, one bank mortgage lender, and all the independent package/shipping companies to carry my brochures and refer their customers.
- Have sent letters to all of the attorneys in our town (all eight of them) and will send to surrounding towns this week.  The letter is a proposal of reciprocation of referals.  (Thanks Dale)
- Signed up for the local tradeshow next week.  About 3,000 people attend, so it isn`t huge, but almost all of the traffic is local and surrounding areas.
- have signed up with Elance and several other free lance accounting sites.
 
I am running into the same problem that has been discussed in this forum before.  It seems like 90% of the time when I am asked where I am located, I can see them almost physically withdraw when I tell them I work from a home office.  I try to put a good spin on it by saying that working from home has the added benefit of being able to pass along savings to my clients.  It doesn`t seem to have done much good yet.
 
I`m not so naive that I expect to become inundated with clients in the first two months.  But with my husband being out of work, and the medical bills piling up for my son who has cancer - and yes, he has GREAT insurance, but it doesn`t cover everything, and now my savings being consumed at the speed of light, I confess that I can feel desperation nibbling at my toes.  So ANY suggestions that you or fellow readers can offer is greatly appreciated.  I am acting on every suggestion. Would it pay for me to get a small office?  I could get in one with utilities and all other costs for about $700 a month.  Remember, I`m still trying to land that first customer.  Your opinion would be appreciated.   I AM GOING TO BE SUCCESSFUL!   Thanks for your help and for listening - Shelia
Videography

posts: 672

Oct 13, 2008 10:30 AM ET    Quote  Report Abuse
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Wow, you`re doing everything right.  Much more than I am doing, so what`s wrong with this picture?

Your first client will likely be a new business who hasn`t set up their bookeeping yet.  But don`t stop branding your service to businesses already engaged with an accountant.  But be patient. 
As far as "where are you"?, they aren`t asking if yours is a home office.  They want to know if you are convenient to their location.  I tell people that I have a studio near my home.  I don`t say *how near*.  What is important to them is that you can do the accounting tasks so they don`t have to worry about it.  If you plan to conduct business at their location, then emphasize that aspect. 



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Steve Mann
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CraigL

posts: 9051

Oct 13, 2008 4:19 PM ET    Quote  Report Abuse
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I would argue that your sense of people "physically withdrawing" when you say you`re in a home office may be your own projection. In today`s world, the at-home worker is so common as to be a non issue. Telecommuting, global conferencing, international workgroups and so forth all are common place.

For accounting in particular, there`s no point at all in having an office. It would only be a drop-off point. Instead, you should examine your own psychology to see if you feel that somehow working from a home office in your own estimation is "less than" professional. :-)

If it is, then you`re unconsciously sabotaging your own business.
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To address your main concern; I`ve been in exactly that situation. Things were fine, then suddenly a whole lot of bad things, including medical, all came to happen at once.

Looking back (If I`d known then, etc...) what I see is a couple of critical things. The first is denial: "Well, this is only temporary. Something is going to happen soon and I`ll have the money to get this back on track."

That was five years ago, and nothing happened.

The second was "cut and run." Professionals understand very well when it`s time to cut losses and stop a losing proposition. I didn`t. The result was that I was spending close to $3,000/month to cover personal debt and another $1,000 to try and hold the line on medical expenses.

When I think of what I could have done with that $4,000 I just cringe.

Declare bankruptcy, try to reduce your housing costs, look closely at your transportation costs. Estimate what you need to live on if nothing in your current circumstances change, then adjust your life to those costs.

Yes it`ll hurt....a lot! But think of what you can live on if you stop all consumer debt payments immediately. That`ll extend your survival stockpile and give you time to build the accounting business. In almost all cases, a new business will need at least a year to get up and running, and a second year to even start to break even.
CraigL2008-10-13 16:24:29
CFOtoGo

posts: 67

Oct 17, 2008 2:58 AM ET    Quote  Report Abuse
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Wlkers
Hi! I know exactly where you are at because my story is almost the same. I had a successful accounting and tax practice, I sold it, and now I am starting up again.

What I have found is that people are very wary of who they will trust with their financial information. And once they have found someone they are very reluctant to change. I even had a potential client tell me, "yes I know my tax preparer is no good and is making mistakes and costing me money, but I still don`t want to change."

And although I usually agree with Craig, on the home office point I will have to disagree. An accounting practice is different.  Your clients are putting a huge amount of trust in you. By having a professinal office you make them feel better.  When I moved out of my house and into an office my client load more than doubled the first year!  Even my existing clients seemed to take me more seriously!

Now to get those first clients, sometimes you need to give a little to get a little. It sounds like you are already doing a lot of what needs to be done, and I am sure you will have your first clients soon, but until then, find a small non-profit group that you can support and offer your services to them for free. Just make sure they will let you use them as a reference. Chances are very good they will think you are the best thing since sliced bread and tell everyone about how wonderful you are.

And finallly, always act "as if".  This means that even if you don`t have one client you act as if you are a thriving successful accounting practice. This means you don`t ever tell anyone you are "just" getting started, or you are "just" a small business. Act with confidence and your potential customers will have confidence in you.

Good Luck and let me know how you do! I am lookign forward to a profitable tax season!



CraigL

posts: 9051

Oct 17, 2008 3:19 AM ET    Quote  Report Abuse
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I`ll defer to CFOtoGo, because I`m not an accountant. I`ve had a lot of dealings with people in home offices and never thought it mattered much. But those are some pretty compelling numbers, to double the new business by having a standalone office.

Maybe a combination of cutting lifestyle expenses, declaring bankruptcy, then taking the savings to get the office?
wlkrs

posts: 8

Oct 17, 2008 12:04 PM ET    Quote  Report Abuse
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Thank you all for the wonderful suggestions.  I can`t declare bankruptcy because of my house.  We have been in 15 years and our equity is too large - even with dropping prices. We can`t move because of the cost of our mortgage is less than even apartment renting.  So I am holding the house for a second mortgage if it becomes necessary.  Craig, I may have misled you because I am panicking about going through my savings.  I haven`t hit the credit cards yet and my son`s medical bills are in his name (he is an adult).  Since there are only 3 specialists in the world who deal with his type of cancer, we can`t afford not to pay his doctor - but we will handle that.
 
My other son, who is trying to help me in the business, found a lovely office in our town square.  It is very, very small at only 170 square feet, but they only want rent of $225.00 per month because of the loss of other leases.  I am bargaining down for a short least of 6 months with an option for a 24 month lease of no more thant $250.00 per month after the 6 months.  That should keep my office expenses under $600 per month (stupid utilities).  If I can`t get in for that, I`m going to stay put and just keep trying.
 
Once again thanks to all of you for your help.  I am amazed at how much I have come to rely on the information given here.  Thanks - Shelia
CraigL

posts: 9051

Oct 17, 2008 2:36 PM ET    Quote  Report Abuse
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All this sounds like really good news! What impresses me the most is that you`re encountering an obstacle, stating the problem, gathering advice, then making a decision. So many people don`t do the process, they just go `round and `round on stating the problem.

I`ll bet that after your first client, you`ll get a bunch more and all this startup anxiety will become a "funny story" you talk about in years to come around the holiday dinner tables. :-)
CraigL2008-10-17 14:36:29
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