Forums: Discussions for entrepreneurs and small business.

There is a lot I could say about the most recent dentist my husband and I went to. I will sum it up by saying we aren`t going back. The longer story involves being painless walking in for a cleaning, waiting 45 min. after the appt. started and watching the office workers fight and half of them are wearing t-shirts rather than scrubs or professional clothing. And of course, DH needs fillings. They didn`t know how much to charge him at the second appt. Two months later, and two months after DH is feeling a lot of pain from 6 fillings and NO PAIN RELIEVER, we get a bill. Uh... I really don`t want to pay it. We are going to fight tooth and nail, because we thought we were paid up when we walked out the door.

Next time I need a cleaning, I`m asking friends and family for recommendations first! And of course, if anyone asks, I`ll be sure to tell them not to go to this particular dentist.

So... maybe I`ll tell the dentist`s office that we charge for watching DH suffer... lol. Like I said before, neither one of us was in pain before we went. We should have bolted when we saw the lack of professionalism in the office!

how about we all form a "Waiting Room Bill of Rights" that outlines what is ethical and acceptable business practice for doctors and dentists?!

in all seriousness, it would be something we`d certainly promote here and on our radio show and we could create a groundswell together that could significantly change this business practice.

if you think about it, if certain doctors start adhering to it, their peers would have to fall in line.... and they`d have happier customers.


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Rich Sloan , Co-Founder, Chief Startupologist, StartupNation