I am of the opinion that offering efficient customer service 24 / 7 can make or break small businesses. Good customer service is the lifeblood of any business.
Some Benefits are:
· Increased sales – Selling services and products 24 / 7
· Resolving customer complaints quickly
· Ensure your customers are happy. i.e. Customers are general more satisfied when they speak to a real person
· Assist in forming a relationship with customers
If you would like to offer top quality customer service, please check Nos-Sol.com they offer free service to small businesses