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Should a start-up outsource at an early stage?

 
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jaydee4438

posts: 1

Oct 16, 2008 3:37 AM ET    Quote  Report Abuse
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I have started a new venture with one of my partner in the telecommunication space. We are thinking to outsource but we are not able to decide it. We need some opinions whether a startup should outsource at an early stage or not......suggestions would be appreciated.
robertj

posts: 1401

Oct 16, 2008 12:00 PM ET    Quote  Report Abuse
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I think it depends upon a number of factors,  starting with "if it`s not your genius- don`t make it your job" 
 
 


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sullivanka

posts: 17

Oct 16, 2008 7:03 PM ET    Quote  Report Abuse
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Excellent response Robert.

I look at it like this: 
If your time is worth, say, $80 per hour, why would you do a task that you could pay someone $20 per hour to do. 

Kathleen
The Savvy VA

Oct 19, 2008 6:45 PM ET    Quote  Report Abuse
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Outsourcing is a great way to scale your business at any stage. As the others mentioned, there are many reasons you may wish to outsource. If it works with your business model, outsourcing may be better for you than actually hiring permanent employees. You owe it to yourself to at least run the numbers and weigh the pro`s/con`s. If you can find talented people who perform well and are less expensive, why not outsource?
climan

posts: 2

Oct 20, 2008 8:08 AM ET    Quote  Report Abuse
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I completely agree with these guys. If it`s a task that you either don`t really enjoy, are not the expert or is one you can pay someone less than what your time is worth it should be outsourced. Anything from the accounting, IT, marketing or just keeping things organized can be easily outsourced. This is why I got into the business I`m in. I see a need for small businesses and busy professionals that need to out source tasks but can`t afford or don`t need a full time employee. For instance most small businesses don`t need a full time accountant. I for instance have a firm on retainer for a reasonable monthly rate and they take care of my accounting. Many of my clients are on an occasional basis. We do a couple hours of work for each client.
Bruce 
 
climan10/20/2008 8:11 AM
WebJunky

posts: 549

Nov 10, 2008 12:04 PM ET    Quote  Report Abuse
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agreed and agreed, however i am a big advocate of spending some time in your business so you know from practical experience the nature and state of your business. theory and practical experience can be very different. spend a little time, get tired and frustrated and face the challeneges....once you know what it takes....hand it over and manage it closely.
 
you might say why learn the hard way when you dont have to? you are right you dont have to. it is something i personally prefer and preach. i have worked "in" my business for at least the initial 3 months (in some cases longer) and have handed them off subsequently. the formula has worked great for me and i wouldnt do it any different.


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jflahiff

posts: 39

Aug 14, 2009 10:11 AM ET    Quote  Report Abuse
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I think Webjunky has the best advice.
I am more fiscally conservative than most of the posters here, I guess.  I know what my time is worth and that I would rather have someone else do a $10/hour job than me. But, my rule of thumb is that clients need to have the business to cover the costs. I would only outsource when I have the extra income for it.  Yes, that means that my clients are spending some time in the early stages of their businesses doing things that are outside their core competency but that comes with the startup title CEO (Chief Everything officer).   Part of the downfall of many businesses is getting too much in their monthly burn and not enough buffer in their cashflow.
my .02
Peace
Joseph

nevadascul

posts: 640

Aug 23, 2009 2:24 PM ET    Quote  Report Abuse
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It's not a question of money, but of strengths and weaknesses.  Those things you are good at manufacturing for instance, you may want o produce.  Those areas that you are weak in, you may want to outsource. 

 

Take cars for example.  Chevy may be great at building reliable engines.  But, terrible at building car stereos.  So, the stereo systems are outsourced to an electronics company.

 

What are you strengths and weaknesses?  This is the first question you need to ask.  Then, look at the money issue.  Can you outsource cheaper than you can build a component yourself?

 

 

 

 

 

 



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Dropship

posts: 1

Aug 23, 2009 10:29 PM ET    Quote  Report Abuse
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If you are starting a new business, there is no point in outsourcing it. Take some efforts and you will get a flying start. I am never in favor of outsourcing.

Trish

posts: 4

Aug 25, 2009 12:12 PM ET    Quote  Report Abuse
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There are good posts here...and I will add my two cents.

I agree with those who said to work in the business first before seeking a third party. You need to understand what you are outsourcing so that you can manage it to your advantage. I've seen too many solo and small business owners jump on the outsourcing bandwagon in response to the "gurus" talk about benefits like time savings, money savings, and growth advantage from outsourcing. And I've seen most of these folks end up spending far too much time and money trying to manage their third parties in functions that they themselves know nothing about.

Those benefits can be there, but they are by no means guaranteed, especially if you outsource prematurely or are doing so just to avoid the work yourself. In both of these cases, you give the third party far too much influence on your business. You need to able to manage every part of your business, even (or especially) those that you outsource so that you can manage your provider effectively and (if needed) step in and take over if things aren't working out.

In short, know what function(s) you want to outsource (and WHY), and spend enough time managing those functions yourself so that you know:

  • how you want things done,
  • what service levels you want from your outsourcer, and
  • what signs to look for to make sure things are being taken care of properly (or NOT being taken care of).

Wait until you have these three items checked off, use them to select the right provider, and you WILL get the benefits that all those so-called gurus out there are promising!








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