I`ve found a few little things that I say in a selling situation can really help to move the conversation forward in a positive way - and these statements and questions don`t seem hackneyed or pushy. Of course you have to judge when is the appropriate time to say them - and it has to come from a sincere and authentic place inside you. But if you feel a little tongue-tied in selling situations and don`t know what to say - these simple sentences can help a great deal.
"I`d love to work with you."
"Yes, I really believe I can help you."
"When would you like to get started?"
"Does that make sense to you?"
"Does that sound fair to you?"
"Let`s get started, okay?"
"Help is on the way."
When the customer has said yes: "You`ve made the right decision and I`m going to help you."
My friend Althea, a very successful Realtor says one of her favorite things to say is, "Press hard. There are four copies."
Next time you`re in a selling situation - give these simple sentences a try. Oh, and when you ask a question - be quiet. Don`t go rambling on. Give the person time to think and reply. Yes, that silence for a few seconds is uncomfortable - but it can make the difference between getting a new customer and not getting one.
All the best,
Denise Michaels
Author, "Testosterone-Free Marketing"
Get the book at http://www.tfmbook.com
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tired of the confusion and overwhelm around marketing and who wants and needs
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