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Webline

posts: 687

Oct 14, 2007 6:09 PM ET    Quote  Report Abuse
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I checked RingCentral.com out after seeing their ad here on SUN. Has anyone tried their service? Have any opinions, positive or negative, on it?

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M Hall
Website Critique Community
International Society of Curmudgeons


Rich

posts: 1738

Oct 14, 2007 8:07 PM ET    Quote  Report Abuse
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(i know - i bring a bias as the site that RingCentral advertises on, but here`s my experience anyway...)
 
  • very convenient emails with .wav files that have the voicemail right in them. for me this is great, because i am always checking emails, only occassionally checking voicemails.
  • if you want to, you can turn on the "follow-me-anywhere" feature so calls are routed to you.
  • call screening is easy - kind of a throw back to the days when we all had answering machines instead of "voicemail" - you can hear the person leaving their message and pick it up if you decide you want to take the call.
  • the toll-free number offer (30 days free) is compelling - it definitely adds an air of credibility and customer-facing "priority" to your business.

what kind of business are you considering it for? why would you make a change from what you have?

 


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Rich Sloan , Co-Founder, Chief Startupologist, StartupNation
Webline

posts: 687

Oct 15, 2007 4:24 AM ET    Quote  Report Abuse
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I have a small web design company; I`m looking into future growth and what I may possibly need down the road for customer convenience, as well as economics.

-------------------------

M Hall
Website Critique Community
International Society of Curmudgeons


Rich

posts: 1738

Oct 15, 2007 8:18 AM ET    Quote  Report Abuse
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sounds good - remember, there`s the 30-day free trial so you can dip your toe in the water, do an apples to apples comparision to your current (previous) solution, and after experiencing it, make a smart "call", pun intended.

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Rich Sloan , Co-Founder, Chief Startupologist, StartupNation
SparkleGirl

posts: 47

Oct 16, 2007 7:21 AM ET    Quote  Report Abuse
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Hi,

I`ve been using RingCentral for approximately 3 months now - took the jump and said "good-bye" to the high charges from AT - and I`m very happy with their service.

I have a dedicated 800 number and it rings to my cell phone.  And if I`m not available to take the call, I receive a VM pending notification in my email in box and can then listen to the message through my computer.

All calls that come in are documented also...

And I just noticed today that I can also get a free (always nice!) fax number with my monthly service.

In closing, I was really impressed when I first noticed the Ring Central ads as I do feel that their service is perfect for small businesses.

Hope this helps



-------------------------

Wishing you all continued blessings and successes!
~Roshelle (aka SparkleGirl), SparklingCards.com
We provide customized cards that make your gifts shine! Also, our Wedding Day Survival Kit has been featured in America`s Bride Magazine.

Also, please check out my new venture, welcome2college.com - a FREE resource site for prospective and newly enrolled university and college students.
conciergelady1

posts: 31

Oct 16, 2007 10:15 AM ET    Quote  Report Abuse
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I dont have it but am want to check it out. I just noticed another member in my concierge networking group has it. She sent me an email and the link was in the email. To me that looks easy enought and I do need to upgrade from what I am  using now..
Rich

posts: 1738

Oct 16, 2007 10:25 AM ET    Quote  Report Abuse
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we have a special offer if you route through the RingCentral ads/logos on our site. it`s a 30 days free trial. they typically offer seven days free. give it a try...

-------------------------

Rich Sloan , Co-Founder, Chief Startupologist, StartupNation
conciergelady1

posts: 31

Oct 16, 2007 11:31 AM ET    Quote  Report Abuse
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I will - thanks  Rich !

jo

 

 

rstring3

posts: 2

Oct 16, 2007 3:35 PM ET    Quote  Report Abuse
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 Anybody here (besides me) use Grand Central from Google?

JuicerCrazy

posts: 1

Oct 16, 2007 5:00 PM ET    Quote  Report Abuse
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Yup - I have been with them since 05 or so.  Switched from a carrier with no online portal, and super high rates.  I haven`t had a problem with RC since I started.  Port over was easy, and the control panel was a breeze.  Still love it!  Can`t see us switching at all.  Snazzy little call controller lets me swing over calls to employees or over to a cell.  Cool stuff.
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