Forums: Discussions for entrepreneurs and small business.

I just found an $11.58 charge on my Visa card that I didn't purchase for Reservation rewards.  I will be contacting my credit card company on monday.  I have no idea how they got my name and card.

There is just too many travel scams out there. Everybody needs to be more cautious.

Hello.  I am in the same boat.  I was completely unaware of the charges being made on my VISA until recently.  It is extremely upsetting and I feel badly that I made an oversight by not noticing it right away.  I have been in contact with VISA and they said you must put in writing that you do not authorize Reservation Rewards to charge your credit card (mention the last 4 digits) and that you cease all business with them effective immediately.  Demand that they refund your money as charges were made without your knowledge or willing consent.  Demand that they put how much they are refunding to you in writing.  Then, VISA can act on your behalf to make sure they refund the charges made.  Print the letter and save it so you can show it to the bank if you need to.  I do not remember having ANY contact with these people but still they have charged me.  I am so upset!!!  I have booked flights online as well as flowers and so I have no idea where they got my information.  They don't even have access to my full name and on top of it were using an expired credit card.  Visa says this is unethical but not illegal.  It should be illegal!!  Also, I think if companies such as these are problematic, banks and VISA should be more diligent in protecting their clients.