I received a very large wholesale order from the Ivory Coast. I am not sure of how to proceed with this. I sent an email asking for full name, address, phone number of business. Said first orders are COD. I figured we would get a diaglogue going and I could take it from there. The reply was I am paying with my company credit card. So I am now thinking I need to get payment up front, is this advisable? How would you proceed?
Be careful with that order... many fraudulent Internet orders originate from that region. Oftentimes, the credit card numbers are stolen. Contact your merchant account provider and they should give you a phone number you can call to see where the credit card originated from.
If you find that the credit card originates out of Kansas City, Missouri, and the order is coming from Ivory Coast, then you know what`s up.
It`s an inconvenience, but it`ll save you a few grand... the last thing you want to do is ship out hundreds of dollars worth of merchandise, only to get a chargeback from the actual credit card company... and there is absolutely nothing you can do about it if this is the case, so just check it out, the merchant acct folks should point you in the right direction.
cartess310/7/2008 12:03 AM
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