When you`re on the phone with a prospective client or customer - be focused on them and their needs. Don`t be thinking about your to-do list or anything else you have going on in your day. Ladies - NO multi-tasking allowed. When you`re on the phone treat them like they`re the only person in your world for those few minutes.
People can sense when your attention wanders. But it`s so imperceptible they just get a sense that you`re not all there. They feel like they`re not important to you and when they have that feeling there`s a very good chance they`ll go elsewhere rather than do business with you. When push comes to shove - people do business with peope they like and feel good about.
All the best,
Denise Michaels, Author, "Testosterone-Free Marketing"
PS: Does the thought of marketing drive you to chocolate? I`m looking for a very special woman who loves her business but hates selling and marketing. Tell me about your business and your challenges and I`ll tell you how I can help you have more fun, feel more confident and make a lot more money. All my marketing mentoring clients get results. Visit me at http://www.MentoringwithDenise.com