Great word, Steve: "confessional." It`s amazing how many of these About pages are just that---personal biographies with confessional notes. You`re right, of course, that an "about us" page should be the factual history of the company, its location, and perhaps some contact information if there isn`t a Contact Us page.
The "About" page is where the company speaks personally to the customer, for the benefit of credibility. Online companies are already dealing with suspicion and caution, so the page is where they can overcome those objections.
-------------------------
Craig Landes
---
Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don`t." - Unknown
International Society of Curmudgeons