Forums: Discussions for entrepreneurs and small business.

Hi,

We have recently updated our website http://www.budgetmailboxes.com selling mailboxes of all kinds. We request your feedback/comments/critics on the overall feel, navigation and ease of use. Thanks in advance.

Thanks!

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BudgetMailboxes.com brings you:
Mailboxes - Locking, Wallmount & Commercial Mailboxes

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Dave Barnes
Spider Climbing, Inc.
(734) 994-0646
www.spiderclimbing.com

2009 Elevator Pitch Contestant Please vote for us!

I agree with Dave; it seems to me that the main issue is categorization.

I went to the site, got the concept, and started a process. But the "drill-down" from the front page was click after click after click after click. By the time I got to a single product, I was pretty irritated.

Then, at that final product selection point, there was very little real information about the actual mailbox (SI-103 Westchester Brass).

What I`m thinking is that both on the left-navigation bar, and in the overall process itself you might be able to better categorize your product.

For example, on the main page you have an excellent breakout of 4 categories. Simple, easy to understand, and fast. I chose residential.

What would then make sense is to have your "under $this" as a dropdown text only list. In other words, you don`t need pictures for the drill-down process, only words and links.

So I could go to Residential, see a list based on budget. Choose a number, click, and then get another list.  That list would have to be figured out based on "key attributes." I would suggest not using brand names, since most people looking for a mailbox have no familiarity with brands.

You could put "Shop by Brand" as a category in your left-side navigation to cover those people who actually do have a brand in mind.

The intent is to get someone to a particular mailbox within 3 clicks at the very most.