Firstly, Thanks for the guidelines!
I am on online retail store that only does drop shipping. I specialize in Organic, Eco-Friendly, All Natural and Fair Trade items. My main focus is babies and children, but I do have items for the rest of the family to. I have quite a large variety of products.
My company organicecobaby.com was created by an outside company. I invested a lot of money into it. The biggest cost was paying for the information on how to start up an online business from the ground up, they also assist in getting your vendors and loading the products etc.
My problem is that I have hit the ground running from the minute I started this, I have done everything they recommend and work away at it every day. I have made two sales to date. I can't seem to get people to interact with my site. The two sales I did make, I gave the customers exceptional service and asked them to leave a comment in the guest book but no luck. They emailed me what they thought. I have been open since Aug 2011. So only 6 months +-
Do you find my site inviting? Does it look too busy? What do you think I can do that will make it better for the customer? What could I do to convert visits into sales?
I appreciate any advice that you may be offering.
Kind regards and Thank You.