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Online customer service on website

 
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RuslanPopov

posts: 6

May 26, 2011 8:06 AM ET    Quote  Report Abuse
Points: 0   Vote

What are "pro" and "contra" for online customer support on websites.
Do you use any online support tool on your site?

Please take part in this
Shareable Poll and I will share the results in this branch.



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IberoMedia

posts: 95

Jun 05, 2011 1:53 AM ET    Quote  Report Abuse
Points: 0   Vote

No support. I have live chat



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Small Business Web Design | Small Business Web Design Los angeles | Web Design | Web Design Los Angeles
BJ_C

posts: 104

Jun 21, 2011 10:42 AM ET    Quote  Report Abuse
Points: 0   Vote

I use a free livechat, it's very useful.



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WebJunky

posts: 549

Jun 21, 2011 11:03 PM ET    Quote  Report Abuse
Points: 0   Vote

customer support online or off is critical. that said, live chat online is the best. it is very convenient!



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SiteBuilderPros

posts: 17

Sep 07, 2011 3:02 AM ET    Quote  Report Abuse
Points: 0   Vote

We also offer online customer support but that is usually a live chat, email, or a voice chat.

 

 

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