My name is Louise and I work on the Office Live Small Business service. I`m sorry to hear that you were not happy with your experience the first time around, but hoping you`ll give us another try. Also, I wanted to clarify some information. Previously, we did in fact require a valid credit card number to sign up, however as of this past February we removed the credit card requirement and our sign up process is now extremely simple. When you sign up for free, you receive web hosting, easy site building tools, a fourth level domain, and a number of useful business applications all at no cost. If you`d like to add a custom domain, you`ll need to enter a credit card number. The custom domain is free for the first year and it automatically comes with private registration and 100 e-mail accounts. After the first year the domain cost is only $14.95, which is still one of the best deals out there when you consider that everything else you get -- web hosting, business e-mail, private registration, site building tools, business applications -- is free. Please understand that we were never collecting credit card numbers to then misleading start charging people. In fact, customers who signed up with us prior to this past February (which, from what you describe is likely when you did) still have their domains for free. Hope this helps and happy to provide any more information.
Microsoft Office Live Small Business
LouiseR11/11/2008 3:04 PM