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Not able to ping google.com

 
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optimatrix

posts: 6

Dec 13, 2012 7:04 AM ET    Quote  Report Abuse
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I have two PCs ( PC1 and PC2) connect to a Comcast Modem/Router , they are working fine before,  but now ,  PC2 is running into problems:

 

From PC1,  still no problems to access the internet;

 

2)      From PC2,  not able to access web sites,  but :

 

a)      can ping the router/modem;

 

b)      can ping any ip but not the name ( like able to ping ip of yahoo,  but not yahoo.com );

 

c)       TCP/IP settings are the same between PC1 and PC2 ( Obtain IP and DNS server address automatically );

 

really need someone can shed me some light on this,   what could be the problem ?  PC virus or network issue ?



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