Here`s my 1 tip about Selling Mgr Pro......don`t do Ebay without it!
As Hersh mentioned...Selling Manager Pro has smart efficiency tools and traffic reporting tools.. these are an absolute must. It`s kinda like a dashboard. Again, I don`t know about Ebay`s store format but for their auction formats this tool really comes in handy. And it is very intuitive and easy to use so the learning curve isn`t bad at all.
Selling Mgr Pro can help you put your back office on autopilot to a certain extent. Sales will automatically be assigned an invoice # and all contacts made with the customer can be handled and recorded through that #. You can also set preferences that allow automated email response to the customer upon invoicing and after a sale, after payment is made and after the item is shipped. Feedback is handled through this system as well.
Pair it up with Turbo Lister (they`re on version 2 now) which will allow you to bulk list, build listings offline and upload all at once or on schedule. I believe the Turbo Lister tool is provided at no cost.
Hersh gave an awesome tip regarding the `About Me` page. Okay, I confess.... I had never paid much attention to that page. I always thought our feedback speaks volumes
. But don`t pass up using this tool as well..... especially if you can add your site URL there. Ebay doesn`t allow that anywhere else.