I`d like to get feedback to see if there is interest in this type of service. Some sites (ie, Amaonzon.com, Buy.com, etc) allow you to login and view all of your customer information, including contact info, billing history (no storing of credit cards) and tech support (opening new tickets and tracking them). Would you use such a service for your website?
The service would be hosted. After you setup an initial account with the hosting provider, it`s as simple as putting a link to the account login. Customers create a new account with you. They can then maintain all of the information wthout your intervention being required. It will also have PayPal integration, which updates the billing history section for customers automatically.