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DVDesign

posts: 9

Jul 11, 2008 12:47 PM ET    Quote  Report Abuse
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Hello,

I recently started working on a startup company, DV-Design (Digital Video Design), and have been working in my free time on making a website. Intrestingly enough i have a diverse background with computers but am lacking knowledge on making websites, so OLSB worked great for me so far.

http://dv-design.web.officelive.com/default.aspx 

Im not finished yet and have plenty of things that i`d like to iron out on my site, but i figured it`s time to ask for input from a slightly broader range of people then my close friends and family (besides they cant even spell all that well and are too nice).

Of course id like to know anyones take be it specific or general, however there are some things id like special attention to be paid to.

-Overall layout - Is it apealing, is there anything you love, would love if it was better, or hate about the general layout?
-Writtings - Is the text descriptive enough, too descriptive, etc? Do you get bored reading it or find yourself eager to get more information?
-Does everything work? (links, videos, etc)
-As a "customer", what do you think of the process my buisness takes from start to finish. What would make it easier?

All input is welcome, hold no punches please, im not made of glass. Just keep in mind that its still a work in progress. I plan on adding more videos throughout the site, redoing both the video on home page and video on the file share page, plan on adding a tutorial`s and video page that collect all the how-to and demo videos into one source, will add phone number and address at a later point in time to contact us. Im probably forgetting some stuff but give it a try.
**As i wrote this post on another forum first, i will include some extra information here.
 
This is my first website, my buisness pertains to digital video editing and slideshow dvd`s, i run the buisness from home. I have an extremely low budget and for all intents and purposes and trying to do everything myself. My goal with this site is to use it as the medium through which i do buisness with my customers. If my website does not convey all the details and present itself in a fashion that is agreeable to the sonsumer then i will have no buisness.


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CraigL

posts: 9051

Jul 11, 2008 3:52 PM ET    Quote  Report Abuse
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Hi Colin :-)
I looked at the site, and it starts out looking pretty clean and simple to follow. However; there are a few elements that also begin to grow increasingly distracting. As I cruised the site, they became more annoying.

The first is the use of horizontal "scan lines" in some of your basic images. For instance, on the landing page you have these lines in both your banner text and the picture of the guy (you?) sitting at the table.

I`m supposing this is meant to invoke images of a video screen. But there`s the deal: If you actually saw those lines on a video screen, you`d immediately call a repair person or junk the monitor. So too, as I viewed the rest of the site, there was a vague feeling that began to grow that "this site is broken." So I`d remove the lines.

On the left, your menu buttons are very low contrast with the white text on green background. That`s difficult to read for a lot of people, myself included, and so the "Annoy-O-Meter" began to creep upwards.

In the writing, you have a repeating problem of redundancy. :-) I didn`t intend to make a point of it, but I first saw the problem in this sentence:
" I recently started working on a startup company...."

Redundant, in its formal sense, means to repeat something unecessarily. It also means to say the same thing twice in a sentence, with that sameness usually referring to meaning, but also being to repeat an actual word.
  • Welcome to the Department of Redundancy department
  • I recently started working on a company that`s starting to work.
You have the word "Welcome" twice at the start of the landing page, neither of which is necessary. We already know we`re on the landing page, and we assume we`re welcome there.
"On this site you will find all the information you need about the process, services, pricing, and history of this company. As of now we are offering digital video editing, with plans to offer on site or in home service in the future. To the left you`ll see the handy tabs for navigating the site."

The navigation and tabs should tell me what I`ll find on this site. I don`t need you to tell me what I already know. "As of now" indicates you`re not sure what you`re doing, and "with plans to" doesn`t help me right now. I don`t need you to tell me that there`s a handy set of tabs to the left, since it`s self-evident.

See, the problem is a global "stye" issue, where it comes to writing. I don`t usually include grammar lessons in a critique :-) but you did wonder about the writing and content. Since this is a "repeating" problem (ironically), I thought I`d mention it. You could use an editor, I think.
"The goal of this company is to offer affordable, quality digital video editing to the mainstream. With the costs of gadgets such as digital camcorders, cameras and webcams going down so should the cost of the services to produce quality digital video for use in you TV`s DVD player or on your computer."

This first sentence is also "passive" voice. You can change it to a more forceful, active sentence:
"We offer affordable, quality digital video editing."

"To the mainstream" is redundant because "affordable" already assumes the mainstream.

The following heading, "Why Pick DV-Design`s Site?" has two problems. First, you don`t use a company name as a possesive in this context. That makes the sentence seem to mean that "DV-Design" is a person`s name, and you`re choosing his or her site. Instead, the heading should be "Why choose DV-Design?"

More importantly, the heading should go above the paragraph that provides your main feature of affordable video editing.

I began clicking around, seeing the various process steps, then I wanted to go "Home." I clicked the button and nothing happened. I looked closely, and saw that only the word "home" is a link. The button itself is nothing but a graphic. Change it so that the button is part of the link.

Additionally, make your logo or banner a link back to the home page, just as a convenience feature.

All in all, the site is okay, but not very persuasive. I don`t think you need as much content as you do, particularly since your company provides a visual product. Think about it this way: In one sentence, what`s the most important reason why anyone would use digitial video editing?

The Web site should state that sentence on the landing page, then spend the bulk of the real estate showing examples of that solution. If I want to read an article about the benefits of video editing, I`ll go look one up in Wikipedia or on About.com. But at this point, presumably, I`m looking for someone to actually do this editing for me.

I`d like to see some before-after examples, as embedded video on the site. There should be a voice-over that offers discussion of what was wrong with the original, why it was changed in a particular way (being demonstrated), and how it made the video better. And how the customer was satisfied with the changes.

Your current images break up the monotony of the text, but they really have little bearing on the site itself, other than they`re images of video "stuff."

"About Us" isn`t about you. It`s about video editing. That`s an article, and should either be titled as such in the tab, or moved to a different location on the site.

So: The site is okay, but it demonstrates that you`re a production person, not a sales person. That`s fine; there are lots of famous examples of the difference. The two Steves who created Apple computers come to mind. I`d suggest you do what you do best, and delegate the rest. :-) Hire a Web site editor, and make sure they have a professional relationship with a graphic and layout specialist.
CraigL2008-7-11 15:57:17
Videography

posts: 672

Jul 11, 2008 5:04 PM ET    Quote  Report Abuse
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Remember, you asked for it.....

I just looked at the home page in detail, but there are spelling and grammatical errors on every page of the site.

Home Page:

and turn it into a master piece.
"Masterpiece" is one word

for Video or Slideshow(no need
Put a space before the "("
Personally, I wouldn`t use parenthesis here.  Just turn your bullet points into complete sentences.  Speaking of bullet points, -DV-Design is confusing.

, and making sure that your happy. 
"Your" should be "you are" or "you`re".

In many case`s we charge as little as ¼ of what other sites charge.
"Cases" is the plural of "Case".  Case`s is the possessive of case.
Spell out the "one-quarter" because you don`t know what fonts and what browser the viewer is using.
It`s also an awkward sentence.  I would re-do it altogether as:
"In many cases our prices are one-quarter of those charged by other sites."

turning their video`s into wonderfully
video`s is not the plural of video.  It should be videos.

The difference in cost, without sacraficeing quality!
Spelling: sacrificing

we do not sacrifice quality to accomplish this. Your video will come out without sacrificing the quality of the video or sound. The sound will remain synced to the video.
How many times do you want to say the same thing: Sacrifice?  The last sentence is completely unnecessary.

I did watch the video on the home page, and I saw someone with a deer-in-the-headlights look with a Ben Stein monotone.  GET EXCITED about your product.  If you aren`t excited, then how do you expect your viewers to get excited?  Also, you`re selling editing, so show us some.

As I said, there are similar errors on every page where I looked.



-------------------------

Steve Mann
Internet Videographer
MannMade Digital Video
My Email


DVDesign

posts: 9

Jul 11, 2008 6:27 PM ET    Quote  Report Abuse
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To both CraigL and Videography thank you!
 
I agree with everything you both said. Duely noted is my horrible spelling and grammer which is ashame because i am actually quite articulate. I have decided to take a few courses of action with handleing this. I am going to have friends who are college educated read over my pages word for word and help me re-word and spell things correctly. I will also (again) re-enter the text into spell check to verify that general spelling is acurate, and on another forum someone offered up a program that reads over the page and checks links as well as spelling and grammer.
 
I beleive CraigL made mention of some visual aspects like the lines (part of the template) and the buttons being only images with the test being the links within my navigation. Unfortunaly within OLSB i am very limited in my ability to customize the pages. However im considering carrying my pages over to a new domain (better name) as well as a new host. In this case i would use OLSB as a template for generating pages, download the pages and import them into Expression web for editing and fine tuning, then load them to my new host.

Colors was something that has been pointed out to me and now that it has been made a point of again i will most certainly change it.
 
Both of you seem to make mention that i over describe things, and i agree with that as well...i htink what i will do is truncate much of what is available and then on a "special" page or parent page with subdirectories have a "tutorials, demo`s and explinations" page for those people who want to educate themselves but not to the point where they want to learn to do it themselves.
 
Your also not the only ones to let me know that im impersonal and personal at the same time, i should be using words like "we", "us", "you" in place of my comapny name and such. So i know now that many people feel this way so i am definatly going to address this.
 
As for the video, your absolutely right. I have been so limited on time right now that the video on the home page is a "rough draft". So is the demo video on the file sharing page. I do plan on offering more videos and within those videos demonstrating my capabilities. Not to mention rehearsing the scripts so that i can be more animated and focus more on tonality, eye contact, body language, etc. From that video its hard to imagine that as a personal intrest i study such things all for the purposes of interactionary social dynamics.
 
Once again, you guys have come to my rescue i needed this tuff love and was not receiving it from family and friends. Id ask them to spell check and theyd reply "it looks good", then the next day id be reading part and go, wow that sounds horrible!"


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CraigL

posts: 9051

Jul 12, 2008 1:25 AM ET    Quote  Report Abuse
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Remember that a spell chequer can writely make sure yore spelling all is right, but that don`t make it sew.

"Spelling Poem"

It don`t make ur grammer write neether. :-)
CraigL2008-7-12 1:26:54
HostRail

posts: 58

Jul 20, 2008 12:23 AM ET    Quote  Report Abuse
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My goal with this site is to use it as the medium through which i do buisness with my customers. If my website does not convey all the details and present itself in a fashion that is agreeable to the sonsumer then i will have no buisness.



If your website is the sole medium through which you will be reaching out to potential customers, I highly recommend hiring a professional web designer to launch a presentable website for you.  Doing it yourself will cost you more in lost business than just paying someone to do it right from the start.  I have done many redesigns for small businesses on a low budget with great success.  Adding a cart system to your site is not that expensive either and will help retain business (rather than sending customers to paypal or google).

Let me know if I can help,
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