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FitHeadMark

posts: 2

Feb 28, 2009 8:38 PM ET    Quote  Report Abuse
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I`m a new member and corporate escapee. I need some constructive criticism on www.FitHeads.com. Specifically - what you don`t like - what would keep you from buying. (We`re getting decent traffic in our tests, but little conversion). Happy to get positive input too.

A little background: I and my partner (another escapee) have developed a process and product (The FitHeads System) that we believe will be an important part of the solution to our health crisis. It really works at motivating people to commit to - and live - a healthier lifestyle. But in our tests so far we haven`t found the formula to get people to buy. Need the benefit of your wisdom.

Thanks in advance for your input.

CraigL

posts: 9051

Mar 01, 2009 3:54 AM ET    Quote  Report Abuse
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http://www.fitheads.com/

I took a look at the site, and before commenting would like to say that we`ve been noticing a significant reduction in sales, even though we`re still getting a lot of traffic to our site. People are still shopping, but fewer people are buying in general, I think.

Anyway, I went to your home page and it just doesn`t sell anything. By the time I tried to read through all the "which would you like" bullets, first trying to click the boxes and seeing they`re actually bullets, I got lost.

I`ve read so many stratospheric claims that if only I buy this one product, I`ll live to be 100 and look like I`m 20, that it`s just boring. "Just another health thing," is the way it comes across.

It`s a nice site, looks good, and that`s not a problem. But I don`t see how taking a pill is the same as getting fit. And you see, it`s NOT "taking a pill," but that`s how it appears.

What I`d like to see would be the first block "Small Steps" from the "Formula for Success" page, moved to the front page. Instead of making the first bullets questions, put them below that block as "If you work at it, these are some of the benefits you can look forward to:"

Then reduce it to maybe 5 bullet points. People don`t want to read all that.

From there, you could then use each benefit as a topic for a separate page. Make it more active, not passive. For example:
Reduce fat and Lose Weight
Content that talks about how this relates to the FitHeads program and system.

Protect Against Diabetes
Specifics that FitHeads offers as to how to do this.

Overall, setting aside things like copy writing, SEO and so forth, I think the main problem (for me, anyway) is the "ho-hum" factor of more health stuff.

Spend some time watching infomercials for fitness machines, foods, products. Watch the sales process. It`s much more personable, direct, and focuses entirely on benefit, benefit, benefit.

All you have is, "FitHeads can deliver all this!" Really? How...? I don`t know, it`s not easy to find on the site`s main page. :-)
doodlink

posts: 11

Mar 01, 2009 8:06 AM ET    Quote  Report Abuse
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First, your site is very easy to maneuver through. 

I agree with Craig . . . Ho Hum. There is nothing there that prompts me to buy. Although you do "ask." The people do not look that fit. Are you targeting 50 somethings or older? Your copy talks about obese children - if I buy your system as a mom - will it help me protect and teach my children how to stay fit? The body mind connection is what sets you apart - to me - but it is not, in this copy, interesting enough to prompt me to buy. If your program is fun (as a motivation) your site should be too - or your product just looks run of the mill.

Hope this helps. Best of luck to you!
Imortal

posts: 98

Mar 01, 2009 5:14 PM ET    Quote  Report Abuse
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I think Craig and doodlink hit on alot of good info for you. I`m going to talk about the web design itself.  Realy there is only one main thing that stands out to me. It looks like one of those get rich quick websites. I know your not offering that opption but your lay out is saying that. I run my monitor at 1280 x 1024 and I had to page down atleast 6 pages to get to the bottom of your home page. Have you ever seen a get rich quick web page. It hits you with so much information on the front page then ask you to either 1. Send them some money or 2. just enter your email address. That is what your web pages makes me feel right. Not saying that is what your doing but as a customer you want me to feel the best about your site. You want to convay trust from the begenning. I don`t get that from you.
 
Robert
FitHeadMark

posts: 2

Mar 02, 2009 10:20 AM ET    Quote  Report Abuse
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Thanks for all the input, folks. Very helpful. We`ll do some rethinking. To answer the questions raised:

You`re right doodlink - the body-mind connection is key. We need to bring that out more strongly. This is a product that helps people change their thinking so that they can stick with a fitness program. Only 8% of people who start any type of exercise program succeed. Usually the reasons for failure are psychological, and we address them all.

This product can benefit anyone who needs to get more movement to live a longer, healthier life, but our initial focus is boomers because we see the greatest need there. i.e. you`ve got two 50-year-olds at the same level of "unfitness". One recognizes that he/she must do something and integrates more movement into their life. The other continues with the same unhealthy habits. 10 years later the first is looking at another 20-30 years of healthy living, the second has one foot in the grave.

Webline

posts: 687

Mar 02, 2009 3:26 PM ET    Quote  Report Abuse
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I agree with the above statements. It`s a nice look, but looks only go so far ( must by why I`m in a rut :D ).

1) The page is too long. I lose interest after scrolling so much.

2) As Imortal said, the first thing that struck me was how it has the "get-rich-quick" feel to it. Not good at all.

3) 4 times on your main page you have the product image with the buy now/add to cart option. To me, this is way too pushy.




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MouseHandWarmer

posts: 21

Mar 02, 2009 7:45 PM ET    Quote  Report Abuse
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I like your site.  It`s clean and easy to follow.  I like the long pages with all the content. It`s easy to scroll and read whatever you want. You may want to add "what the product is" inside the yellow banner at the top of the page.  Something like: 
 
"A New Approach to Healthy Living"
An Audio/CD Fitness Program (or something like that) to let people know immediately what it is they are looking at instead of having to search for it.
 
Content is good for the search engines.  The reduction in sales is happening globally.  It`s not just your site.  Everyone I know with ecommerce businesses is seeing a reducion in sales compared to previous years.
Please take a look at my site.  http://www.igmproducts.com  I added a request for feedback in this forum. 
 
Thanks.
MouseHandWarmer3/2/2009 7:57 PM
banzaibert

posts: 19

Mar 02, 2009 10:49 PM ET    Quote  Report Abuse
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Lessen the bullets in your content. Your site is very clean and nice but it`s not that attractive, maybe add a little bit more graphics. Just a little bit, don`t overdo it.

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