StartupNation
VoIP Buyer's Guide

Step 5: The costs and benefits of a VoIP phone system

Small and large businesses utilize VoIP phone systems because of the immense amount of financial savings. Small businesses can also compete with larger competitors by offering features, such as long-distance or international calling, that small businesses may not be able to afford with a PSTN.    

Many business owners consider hiring VoIP provider as an investment to increase revenue and save money over time.   

VoIP systems are less expensive than traditional phone systems and offer distinct features that are not applicable with other systems. The cost of Voice over IP phone installation will vary on the size of your business and can range from a few hundred dollars to tens of thousands of dollars. The number of phones in your office will also help to determine your monthly phone bill, as well as the features you use. Other costs to keep in mind are:

  • Initial start up costs–These costs cover the installation the network and voice data traffic. Costs are slightly higher with newer offices. Routers will allow your network to give priority over voice data with additional bandwidth.
  • Operational costs–These costs cover equipment upgrades and maintenance. Providers will usually change a monthly fee to manage your features.

A VoIP system is cost-effective in these situations:

  • New Office–Installing a VoIP system is cheaper because you do not have to run a separate cable for the phone system in a new office.
  • International and Long-Distance Calling–VoIP systems are beneficial to those businesses that conduct many long-distance and/or international calls. The Internet does not recognize country borders or how far away the recipient is and does not charge you extra for making these calls.

Have a healthy understanding of the above mentioned features so you are aware of how much you will be spending. Know what services you are interested in before contacting a vendor and get comparable price quotes to find the best company to work with.