I don`t remember this site, but there`s one huge problem! The entire
content area isn`t displaying in Firefox (I`m using 1.5, so don`t know
about the next iterations). The menu along the left is okay, but the
whole section about what you do, your services, etc, is just blank. So I re-opened it in IE-6.x.
I too noticed the Flash! banner being "jerky." It would run, pause, run, pause, so that`s an issue.
There are minor improvements you could make. The font size is a bit
small on my 19" panel, and could be a bit larger. You have on your
washers page a "Call Now" for whatever. You could make that a link to
your "Contact us" page, so the hone number would be readily available.
Don`t make me click "Service Details" which don`t at all give me
details...just a phone number.
I went to List of All Repair Services, and clicked Air-Conditioners. I
didn`t see my brand name there, so I don`t know if you handle that.
Couldn`t you have the company logos as graphics, so I`d see "GE" or
whatever, and know that you can fix it?
Is there anything you have that indicates you have formal
certification, or that you`re a "factory authorized" repair service? If
so, that should be VERY prominent on the site. If not, then you should
have a content page with a sales argument as to why I should trust my
refrigerator to you.
The big thing is the FireFox problem, I think. But beyond that, it`s
not a site problem so much as a content and sales issue. If you`re not
a marketing or sales type, you might consider getting some professional
(freelance, maybe) advice on how to strengthen your message. You also
could use some improvement on the "customer journey" pathway.
CraigL2008-5-25 18:32:21
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