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Looking for input on conveying brand in my site

 
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Netmom

posts: 85

Jun 08, 2007 12:43 AM ET    Quote  Report Abuse
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Hi all!

Craig it is funny that you mention the backstory on how the product came about because it was there originally and I removed it. I need to rethink that. I recognize the need for picture to demonstrate and was already looking into that. But there is a shortage of pictures that convey the product so I am trying to shoot some. Your comments echo how important that is. 

I will digest what I have gotten and get back to you on this. You and Cookie are the best!

 



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Chit Chat and Chew is reconnecting families and changing lives. Visit us online at www.chitchatandchew.com


eventbrander

posts: 57

Jun 08, 2007 2:33 AM ET    Quote  Report Abuse
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Hi There!
 
I think I need to see a physical cue card on the front page. I`ve revisited your site 3 times tonight and just couldn`t get the message right away.
 
The cookies are confusing me. As a first time visitor I thought you sold cookies and was ready to buy. They look so good they distract me from your message.
 
How can you help me stay connected and what exactly are the cue cards? Do you do advertising with these cards and how does that work? Are you selling these to families or giving them away? Are families really your target or businesses?
 
I`d work on making the message clear on first site.
 
Chris
 


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EventBrander.com | Custom Printed T-Shirts, Promotional Products, Lowest Prices Guaranteed
Netmom

posts: 85

Jun 08, 2007 9:09 AM ET    Quote  Report Abuse
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Ok I get what you are saying. Do me a favor, can you go straight to this page and take a look at it? http://www.panasall.com/chitchatchew/chitchatchew.html 

(I know about the overlap in the font on the tab already, boy is that annoying...) In looking at it from this as the front page is the offer clearer to you? We sell a combination of our "game" and something. In this case it is food lines, starting with cookies. If I moved the explanation of the Cue Cards to the individual products pages would that help with clarity? By the way the cookies are great and you can pronounce all of the ingredients.

The challenge is that I don`t sell one thing and the lines are diverse with the Cue Cards as the common thread. I wrestled with this when I did the site because I was concerned that there would be this confusion. I want the site to convey that the overall brand is we make tools to connect families, couples and groups through our interactive "game and..." product lines. We also create content along these lines for businesses.



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Chit Chat and Chew is reconnecting families and changing lives. Visit us online at www.chitchatandchew.com


eventbrander

posts: 57

Jun 08, 2007 9:35 AM ET    Quote  Report Abuse
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The messaging is becoming clearer but the website layout and imagery does not showcase the 3 different messages you`re trying to send.
 
When offering quite different services on one website you run a bit of a risk. Your layout and messaging needs to be very apparent and easy.
 
This is how I would approach it. I would remove the flash on the main page or change the content. The flash is too family oriented and not message oriented. I`d remove it honestly or change the messaging to say exactly what you do.
 
On the main page we need to have 3 clear visual messages with good copy. I`d break it up into 3 sections or 3 objects.
 
One would be shop our fabulous selection of food brands. Then give them an action to shop now.
 
Number 2 section would be learn about the Chit Chat Cue Cards, "A fun way for families to celebrate together"
 
Number 3 would be: See how Chit Chat brands can work for your business. This option could be smaller as a visual element. I can see you having to market this directly to businesses in a separate campaign.
 
And there you have it. You can talk in more detail in your content pages. The important thing is to put the user on a clear engaging path to learning about what you`re offering.
 
Chris


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EventBrander.com | Custom Printed T-Shirts, Promotional Products, Lowest Prices Guaranteed
Netmom

posts: 85

Jun 08, 2007 9:58 AM ET    Quote  Report Abuse
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Great idea! As I said that was my concern from the beginning and I certainly see your sugestion as a way to accomplish that. I will let you know what I come up with but certainly think you are right there with me on what I was trying to accomplish. I think that can account for why I was so very non commital to any one thing on the home page in retrospect.

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Chit Chat and Chew is reconnecting families and changing lives. Visit us online at www.chitchatandchew.com


CraigL

posts: 9051

Jun 08, 2007 5:13 PM ET    Quote  Report Abuse
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I`d use the above page as your home page, with some editing for speed of getting the message through. When you say, "Our flagship product is cookies," that tells me to think about food. Then, "While they`re baking you can ask questions," that begins to get across the concept.

Tighten up the message, and if you can`t do a photo shoot, get someone with graphic editing skills to make composite photos for you. :-)
Netmom

posts: 85

Jun 08, 2007 11:04 PM ET    Quote  Report Abuse
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Good ideas Craig! I am working on a solution and hope to unveil a revision to you all that will incorporate much of what we discussed. Thanks again for taking the time to help me!

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Chit Chat and Chew is reconnecting families and changing lives. Visit us online at www.chitchatandchew.com


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