Even though it seems to be hard to get an exact number, it looks like there is a fair number using Zen Cart. I feel this warrants some further investigation on my part. I had basically written off any carts with this type of business model as I know from my past that they usually last about 3-5 years and then they die. I cannot count how many times I have seen this happen. When it does happen though, 90% of their customers switch to some other system even though they have the source code. I think the panic is more psychological insecurity than real, but it happens. In this case it looks like they may be making enough to survive. And, I have seen some companies like Zen Cart start out this way and change to a more financially sound business model once they establish a large base of loyal users. Therefore, I am going to add them to my research list.
As I have been investigating this industry I have noticed several retail web sites where you couldn’t tell what cart they were using. I thought they were home made system that they created scratch. I thought that was weird so many were doing this as it is costly. Now that you have explained how you are using Zen Cart, it makes me wonder if many of them were using Zen Cart and have removed the powered by tag. This has all been very helpful and very informative.
Thanks for all the work on bring me up to speed on Zen Cart. If you ever need any help with one of your customers’ shipping needs, just let me know...
Utropicmedia, thanks for the input. X-Cart is definitely one I am looling at. What things did you like best about X-Cart?
Dan thanks for all the great input! I am starting to see a real trend from everyone’s input that is helping me explain why I initially saw no real leaders. It appears that they may be hidden by their users. There does seem to be some strong contenders surfacing after all. I really appreciate everyone helping me find them.
Dan, I will have to also agree with your issue about the word ‘customer’. I like the word ‘client’ better. I don`t really know why.
Thursday and Friday of this week I am going to the Internet Retailer Web Design `08 Conference in
Thanks to all!
I went to the conference last week and I was surrounded with hundreds of Internet reseller web designers and systems people. Guess what I found while I was there. It was more of the same mixed up mess. It seems like the bigger the company, the more likely it was they had made their own home brew system. Of those that used third party systems, they seem to be all over the place in what they were using. The surprising thing was none of the vendors at the conference were shopping cart systems. I would think a conference that was for Internet Reseller Web Design would have at least one shopping cart system booth! Most of the vendors were analytics and web monitoring companies. I did note several attendees that said they had started with one of the off-the-shelf systems, but had altered it themselves to meet their specific needs. I guess this makes receiving source an important feature any system you purchase. I had also noted that many said they had tried more than one system before they settled in on what they were using today. It was an interesting conference…