I’m not sure if I would go as far as saying that LegalZoom.com is a waste.
I think their services might be helpful in creating a starting point for addressing a number of legal issues. Also, it’s my understanding that since they’re customizing documents based on input provided by the user, it’s probably fair to assume that they are rendering some sort of legal advice.
On the flipside I do agree with Philip (patentandtrademark) in that the value they’re adding is probably minimal, because it won’t amount to a bilateral professional consultation.
I think it depends on your situation, background, budget, and willingness to research the issue you’re dealing with to assess if using LegalZoom.com makes sense or not. For a lot people, especially those who are not comfortable dealing with legal issues themselves, it’s probably better than nothing.
Those, who are accustomed to researching issues including legal, tax, and financial issues, in order to develop a more fundamental understanding, perhaps even prior to turning it over to an attorney, CPA, or financial advisor, they can probably do so using a number of free venues including FindLaw.com.
I hope this helps.
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