Consider two examples of this type of thing from the word processing world: MS Word and WordPerfect.
WordPerfect came along after the original Word, and did two things.
They first had the idea of offering the user a blank screen where you
could simply start typing. WordPerfect would take care of all the basic
formatting, leaving it up to you to create your content.
The idea was that more complicated formatting was too hard for people,
and they wanted something "simple." MS Word, at the time, did require
you to do a fair amount of formatting, and understand what that
formatting meant and how it worked.
WordPerfect then included the nearly unique option of ALSO allowing you
to go way down deep under the hood, so to speak, and take control of
just about anything at all in the program. You could customize
Eventually, WordPerfect dominated the entire word processing market.
Novell bought them out for an astronomical amount, then Corel took it
from Novell. Because neither company had a clue about how customers
work, the program eventually disappeared.
Now MS Word dominates, but doesn`t allow you to do more then about 50%
customization. Certain codes are unreachable, but you can customize a
fair amount. On the other hand, Microsoft, in their fantasy world,
believes they`re creating an easier and easier product. Instead,
they`ve prevented anyone with knowledge from making the program simple
YOU may think that "everyone" or "a lot of people" would love to have a
way to set up a Web site without all that back-end complexity. And
indeed, there are people who don`t want to learn the skills, but want
to do it all themselves to save money. They`ll be your customers, and
cause countless hours of tech support issues for you.
Windows ME was supposed to do exactly what it is you`d like to do for
the Web hosting with SiteBuilder. That version of Windows became legend
for being the worst of all possible worlds. I`ll suggest that if you
follow the same business model, you`ll end up with similar problems.