I was about to being working on a website for my computer retail business when I realized the the domain was already in use. Using a godaddy.com domain search I found out some of the owners personal information. After viewing the site I can pretty much say that it is inactive and has been that way for well over a year. The owner also has not responded to any of my emails nor have they called me back after I left them a voicemail.
This brings me to my real question. How important is it to have a .com as a retail business. Pretty much every other option was available except for .com. I would think that if someone came across the name it would be easier for them to remember a .com rather than a .net or .biz. What are your opinions on this? Would you say that it is slightly more difficult to market anything outside of a .com domain?