Hi, Fellow Members,
I have a growing business in Canada that has attracted interested distributors from overseas - industrialized countries.
What are the key elements of a warranty clause in the exclusive distributorship contract? What are the pitfalls of drafting such a clause?
In North America we generally ask people to return the product they wish to have replaced. However, it will be too costly to do so in the oversea situation. How should I arrange the warranty issue with my distributor in overseas? Who should be responsible for what and how to be compensated?
Is there anywhere I could find a sample clause for this purpose and situation?
Your kind help, thoughts and advices will be greatly appreciated.
I look forward to hearing from you urgently.
Tons of thanks in advance.