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I have an online business but I`m stuck!!

 
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Agnysse

posts: 4

Feb 12, 2008 3:00 PM ET    Quote  Report Abuse
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Hi All,
 
I`m a newbie with e-commerce. I`ve worked more than 15yrs in offices/management etc. I started my hobby in January 2005 and have been designing and creating accessories with interests in crafts, stencillings etc. I`ve home business ideas but lack funds to start.
 
Started an online accessory business since June 2007 but am stuck. I have yet to have a single sale since then.
 
Just started with Google pay per click and I`m thinking that I`m not doing enough to give my home business a jump start. Feeling helpless and mind too clouded with all the information which can be found online and am not an IT wizard either although I`ve managed to design and set up my own website. Everything has been a `hands-on` learning for me and my brains are `fried`.
 
So..feeling stuck is the situation now. Am seriously thinking of going back to workforce or work for some company or someone else with my newfound skill on accessory designing and hoping to go into silver smithing sometime. It would be nice to be able to work with someone and learn new skills at the same time as I do tire of doing the same thing over and over again.
 
Well, that`s how I pour out my `redundant` state of being for now. Any ideas or lessons from other Entrepreneurs are welcome. Thank you for reading this post.
 
Happy 2007 to Everyone!
 
Agnes


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Blue FontAgnes Khoo Schwenk - AgnysseBlue Font
Feb 12, 2008 3:07 PM ET    Quote  Report Abuse
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Hi, Agnes,
 
Without being able to see your website it`s hard to tell if you`re miscommunicating to potential customers or not, which can be a reason for lack of sales along with a flimsy brand and presence.  Also, make sure you are differentiating yourself from competitors, following trends that consumers might be interested in and, finally, know your audience and communicate directly to them.
 
Have you considered attracting local retailers to your business?  They can do some of the selling on your behalf and help you receive credibility and exposure.
 
As I mentioned, without seeing the product or your website its hard for me to know exactly what you might be able to change to better present your company, communicate to potential customers and start garnering more sales.
 
Best,
Jennifer
 
 
Agnysse

posts: 4

Feb 12, 2008 3:15 PM ET    Quote  Report Abuse
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Thank you for replying, Jennifer.
 
 
I have yet to experience local craft fairs or flea market kind of selling as I`ve just been here in USA for a year. Finance is usually the obstacle for now as we have just managed to find a car for mobility. Agnysse Accessories is being registered at other local websites etc. and I`m looking into other online stores like netshops etc.
 
Hope to learn more from here. Am sure that the market for accessories are very saturated right now. I`m looking into other business like wholesaling ..for example. Like I mentioned, my brain need a short respite for now..so...decided to look for help here instead of pacing the floor.
 
Agnes


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Blue FontAgnes Khoo Schwenk - AgnysseBlue Font
nolimits2wealth

posts: 39

Feb 12, 2008 7:28 PM ET    Quote  Report Abuse
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Agnes

Why don`t you look at joining a company with mentors and a system that helps you,so that you never have to battle it out on you own.

It certainly helps you to stay focused and the system is so simple a 6 y/o could start a business.



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Life is a sum of all your choices!

http://www.ourfunnel.com
CraigL

posts: 9051

Feb 12, 2008 8:15 PM ET    Quote  Report Abuse
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Okay, here`s what I`m seeing. (First, though, welcome to Startup Nation where everyone`s pretty much focused on how to build a home business!) :-D

Perhaps the most important question anyone should ask themselves whenever they create ANYthing, is, "What am I trying to say?" Life is all about creation and communication, producing a "show" for the world at large. Whether or not you`re building a bridge, figuring out quarks, understanding lightning, or fashioning a product to sell, you`re essentially "saying" something about life, your self, who you are, and how you see the world.

Going along direclty with the first question is the implied foundation, "What`s the point?" What exactly are you trying to accomplish?

Few people put a Web site together, particularly an e-commerce site, which says, "I want your money because I don`t want to work for someone else. Give me as much of that money as you can, thank you." :-) Sure, some places do that, but it doesn`t work all that well.

Yet that`s one of the core elements of any e-commerce site. The second core element is, "If you give me your money, I`ll give you this in exchange. I think it`s worth your money because....."

Your site doesn`t do this very well. It`s a craft-type site, selling interesting jewelry, embroidery, and whatever else, yet on the main landing page there isn`t a single picture. As you know, "a picture is worth a thousand words!" Particularly when you`re trying to sell Things.

When I clicked off the Home page onto the "Showroom," I *still* didn`t see pictures! Instead, I saw this massive "Clearance Sale" sign, taking up most of my 19" LCD panel screen! On a more typical 17" monitor, that would go beyond the margins of the screen! For what? To tell people you`re going out of business?

So I clicked the first product menu tab, which I would have thought would be under the Showroom. At last I saw some pictures, but again, there was so much not-to-the-point information on the page, the pictures almost were lost.

That brings up the third core element to a Web site, in my opinion: Navigation.

A conversation not only has a reason to exist and a point to make, it also has a "thread" of comprehension. When there`s a disjointed discussion, hard to follow, we have the term "non sequitur," like I was saying about coffee---do we really need a lot of sugar? (See, that`s a non sequitur.)

Your pages are "scrambled," and don`t offer the visitor a logical pathway, each click having a reason for its existence. You can pare down the side menu to the left, removing most of the tabs that ought to be under "Products" or "Showroom."

The individual pictures you`re showing are too big for the page, making the viewer have to scroll down to notice where to click in order to buy something. But there`s a "View Cart" up at the top, putting the cart before the horse, so to speak.

All in all, it looks as if you have some interesting ideas in your products, but they`re being buried by a whole lot of extraneous stuff. I`ve suggested this before, and it works: Lay out all your products on the floor(s) of your home. Start at the front door, and at first, just toss everything on the floor.

Then, starting from the front door, see if you can work out a "customer journey." What would you like to show your visitor first. Put that on the floor by the door. Then think about where they would want to go next, assuming they`re just looking and they`re not yet ready to buy.

Make a note of the questions you have, as you walk through the door and see this "mess" on the floor. Isn`t the first one, "What is all this stuff?" :-) You explain that on the home page, without showing me "the stuff," but your explanation really isn`t very good. Frankly, I don`t care that Agnes is a self-starter, and I`d take issue with her having very creative inspiration and ideas. Compared to whom? Shakespeare? Jesus? Winston Churchill? :-D

I`m not downplaying your creative ideas; just suggesting that you tone down the rhetoric and hyperbole a bit, and focus more on what you have to offer. Right now you`re not even focused on what you have to sell or what it is you`re doing. Neither of those matters as much as "What I`ll give you in exchange for your money." See?
Agnysse

posts: 4

Feb 13, 2008 10:26 AM ET    Quote  Report Abuse
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Thank you Everyone for the input. I`m learning more each day here.
 
I was advised by another website master not to include my products on the home page/index and to leave it plain and simple with introduction to Agnysse. I guess that there are alot of ideas & plans which I will have to work it out myself.
 
Personally, I would prefer to just go straight to the point and sell my designs and be direct about it..but was advised against it. I will have to do another summary and will keep on changing the summaries till it `feels` right.
 
Doing it with mentors and a system would mean that I have to `fork out` some money to start..which I do not have...so..I guess..battling it out on my own would be the thing to do.
 
I will have to go back to the workforce sometime soon otherwise I won`t have food on my table.
 
Well..that`s it for now. Once again, thank you for the input.
 
Agnes


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Blue FontAgnes Khoo Schwenk - AgnysseBlue Font
russb

posts: 12

Feb 13, 2008 4:54 PM ET    Quote  Report Abuse
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Doing it with mentors and a system would mean that I have to `fork out` some money to start..which I do not have...so..I guess..battling it out on my own would be the thing to do.


Are you unfamiliar with SCORE? Check them out for FREE mentorship from other entrepreneurs and professionals. They work a lot with the SBA, and I have used them before. Great bunch of people there! I am sure you can find the specialized help that you may need there.

http://www.score.org/index.html
CraigL

posts: 9051

Feb 13, 2008 10:49 PM ET    Quote  Report Abuse
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I`m interested in the reasoning behind your being advised to NOT show your product right on the front page. That makes no sense to me at all. Do you recall why the designer you worked with suggested this particular strategy?
Agnysse

posts: 4

Feb 14, 2008 11:37 AM ET    Quote  Report Abuse
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Hi Craig,
 
No, this webmaster is not the designer for my website nor my accessories. He is someone who helps newbies to design their own website and I happened to ask for his opinion on my website and the layout, user-friendly style etc etc.
 
I had some products shown on the index page but I changed it. I will keep on changing the design at least twice a month (when I have the time) so that customers/visitors do not get bored with the frontpage. I do like changes myself so..it is an ongoing situation.
 
I guess that some men prefer simplicity and to keep the page simple and right to the point. I am not worried about it as I do tend to change it every now and then. My colour interests do change from time to time and all these changes will keep the website interesting.
 
Thank you for investing your time on this issue. It is an ever changing issue and will experiment with more ideas as time goes by. I intend to keep this home business going even if I were to find a full time stable job. Right now, I`m going to learn more skills like wire sculpting and would like to explore more into this area. Hopefully, I will produce some `money making` designs for people to enjoy instead of concentrating on my own ideals.
 
Like I mentioned before, I am always open to new ideas and new way/method of designing. Learning new skills are never enough for me and I am one to keep on moving forward and improve whenever I can.
 
Thank you all for your input. Wishing Everyone here, a very Happy & Blessed Valentine`s Day.
 
Agnes


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Blue FontAgnes Khoo Schwenk - AgnysseBlue Font
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