Regarding technology choices, I really don`t think it`s the clients
responsibility to know or understand much of it at all. I rely on a
bookkeepr, a lawyer, and IT support professionals. Why? Because they`re
experts in their chosed field. While I`m sure I could go and learn the
fundamentals of all of these subjects it would defeat the purpose of
hiring a pro.
In a perfect world you may wish this. But, in reality I think it is best for the client to have a basic understanding of what is available. A client may not know where to begin on that subject, but a good developer could lead a client to some helpful beginning articles. Even if you have a bookkeeper you still want to keep an eye on your own books and have an understanding on how it all works.
Honestly, if you are paying someone to do your site, you shouldn`t
really have to know/care/whatever what it`s done in. If you know what
all these things are, you probably are just doing it yourself.
As designers/developers it`s our responsibility to look out for our clients
and choose appropriate technoglogies that help fill a business need. At
the end of the day if the site doesn`t live up to the expectations of the
client it`s because there was miscommunication somewhere along the
line. It`s the designer`s responsibility to ask the right questions, and spot
potential problems before they turn into headaches for the client.
Again, in a perfect world, by not having a basic understanding of
technologies, a client could end up agreeing to a cf site, because they
contacted or where recommended a cf developer not knowing the
difference between cf and php or whatever. Will that cf developer say
to the client, "hey you know, maybe you should consider an open source
php product, it might be just what your looking for" and the client
would say "open source what is that?".
Many professionals ( in every area) take for granted certain knowledge
they have, assuming that most people are coming to them with a basic
understanding of their given field.
I could only have dreamed to come across developers like Nick and
Nichole when I started my site. Communication is the key and so is
good customer service it seem like they both have a good understanding of that!
ON a Side Note, What am I doing wrong, why are the quotes appearing numerous times when I have only added them once?
Cathy | JustOrganizeYourStuff.com
| Organizing Life to Enjoy Life.