Great point, Craig. Even though a Standard Practices and Procedures (SPP) or a Policy and Procedures Manual (PPM) may be a living document, I can`t think of a single business that wouldn`t benefit from having one.
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Karen Del’Marmol, VA
Administrative Support Services
http://karendelmarmol.com
The object of life is not to be on the side of the majority, but to escape finding one`s self in the ranks of the insane.



