Help with new payment solution and site content

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Help with new payment solution and site content

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indigo87

posts: 4

Oct 20, 2006 6:58 AM ET Quote Report Abuse

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Hello,

I`ve just setup a new site/business selling jewellery. As I am just starting up I couldn`t afford a fancy online shop but (as I`m a programmer) I`ve kind of worked out a checkout of my own and a method for receiving payment (based on PayPal invoices). What would be REALLY useful is a bit of feedback on the system and the process and the help page that goes with it (and obviously any other feedback!!).

The site is www.harribella.co.uk

The check out can be accessed via any of the product pages, I won`t give too much detail because I need you to see if its self-explanatory!! The help page can be accessed at www.harribella.co.uk/i_payment.asp

Any feedback or advise will be gratefully received especially comments on design, layout, browser difficulties or image quality.

Thanks

Russ

asykes

posts: 44

Oct 20, 2006 9:22 AM ET Quote Report Abuse

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Russ,

One point worth considering, from my experiences of seeing the transactions that pass through several big ecommerce systems it`s generally been the case that where users have a choice of payment methods. paypal has constituted less that 5% of all the transactions.

Now that doesn`t mean that faced with a compelling product and no option but to proceed with PayPal they may just make that choice, but it is worth asking yourself how many of your hard won leads are being lost at the checkout stage.

You may even consider watching your web stats for this point, or indeed offering clients a poll to find out if they would prefer another payment method.

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indigo87

posts: 4

Oct 20, 2006 9:29 AM ET Quote Report Abuse

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Asykes,

Thanks for the input and, I agree, PayPal isn`t the ideal solution, it was just the only way I could get up and running with the minimum amount of up front investment. The website is important but I have other sales channels as well and therefore cannot risk all my money on an e-commerce solution when I don`t know what the take up will be. I have google analytics running on the site so I hope to be able to see how many visits turn into sales.

Do you know of or have experience with any good, cheap (read Free) and reliable (read Easy to use) e-commerce solutions that I could take a look at?? I`ve had a good hunt round but everything seems to be too expensive for a startup.

Thanks for taking the time to respond, its much appreciated!!

Russ

hostclick

posts: 129

Oct 20, 2006 9:56 AM ET Quote Report Abuse

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russ: I would recommend OSCommerce or CubeCart myself (both free OSS). I have experience with both and both bring something different to the table.

With regard to paypal it seems that most people see it in the traditional sense of sending money by email. They provide several API`s that allow you to plug into their merchant network. For example both carts have a plugin that allows you to take credit cards on your site by using paypals backend. Customers of your site would have no idea that you weren`t working with a "traditional" merchant provider.

Just my 2 cents.

ElidS

posts: 471

Oct 20, 2006 10:01 AM ET Quote Report Abuse

Points: 0 Vote

Huh... The site is pretty nice, good layout easy navigation. Not sure I like that checkout system though ‘Enter name and e-mail address’ most people will not read your instructions, we expect you to conform to us not the other way around. I don’t buy much jewelry but if I had decided to spend my money at your site that very odd checkout would send me running to a reputable (read well known) jeweler. I would imagine most folks would do that as well, as supposed to digging in your site to figure out why there is such an odd system. Even if they did dig in they would read it is a “PayPal invoice” I’ve used PayPal before I know it does not work like that.... so my natural reaction would be “I’m outahere!” again

Eli

indigo87

posts: 4

Oct 20, 2006 11:57 AM ET Quote Report Abuse

Points: 0 Vote

Thanks for everyones comments. I take your points (hostclick & ElidS) about email PayPal payment being a bit of a turn off for would-be buyers. I`ve looked at the two solutions Hostclick mentioned and both look good, i will have a go at setting one or other of them up.

In the mean time I`ve looked at the PayPal checkout system. I realise this is still via PayPal but at least its a proper checkout and payment system and doesn`t use my (rather amateur) version. As I can tailor the checkout page and the buttons I think this is a better short term solution. I don`t know if you would agree, any comments would be good!

Thanks for you help guys/girls, much appreciated!!

Russ

indigo87

posts: 4

Oct 23, 2006 6:56 AM ET Quote Report Abuse

Points: 0 Vote

Hello again!!

I`ve now changed the site to use the PayPal checkout solution, this is the one where you generate the add to basket and checkout code using a series of forms in PayPal and then add them to the site. This looks to me like a much better solution than I had before but I`m still not 100% convinced. It looks and behaves better and removes the need for me to manually generate PayPal invoices but still not ideal.

I looked at OSCommerce but I`m not sure I have the infrastructure for that at the moment. Looks nice though!!

Thanks

Russ

smithmarie1231

posts: 2

Jun 14, 2010 11:31 AM ET Quote Report Abuse

Points: 0 Vote

A good online payment solution for your business is PayVision.com. PayVision.com offers <a href="http://www.payvision.com">Payment Solutions</a> worldwide. They have a set of credit/debit cards that are in cooperation with several major European, American and Asian banks. PayVision's payment services accept more than 150 currencies and also offer competitive rates to customers!

smithmarie1231

posts: 2

Jun 18, 2010 2:47 PM ET Quote Report Abuse

Points: 0 Vote

The online payment solution industry has experience intense growth in recent years and has become a highly competitive market. < a href="http://www.payvision.com">PayVision.com</a> is a company that offers < a href="http://www.payvision.com">Payment Solutions</a> worldwide!

OnlineIPS

posts: 3

Mar 18, 2013 12:01 AM ET Quote Report Abuse

Points: 1 Vote

A true partner to every merchant for the whole life of the business that provides a complete range of payment services, carefully tailored to their particular needs is International Processing Solution. The better payment solutions to business owners struggling with the routine merchant services choices covering the full range of business types and operational needs.

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Merchant Account Payment Processing | International Processing Solution | Credit Card Processing

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