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Hello Startup Nation,
I need a critique on a RFP Response Template and cover letter template. The cover letter will be posted as a separate topic. Hopefully, I'm in the ballpark - if not, let me know. Also, if anyone know if this would be suitable for a platform such as Elance, please let me know.
Sincerely,
Jackie
Executive Summary
The Objective
Valued Customer, Inc is in need of Virtual Office Administrative services to take over for a non-existent administrative office. With zero office staffing, administrative functions have suffered. Outsourcing these activities will allow the owners to focus on other aspects of the business.
The Goal
Valued Customer, Inc is a small privately owned organization that now requires professional virtual office administrative services in a cost effective manner.
The Solution
E-Works Consulting of Michigan specialized in Virtual Office Administration for small businesses. Our virtual assistants are Microsoft Office certified that can provide additional office support services through the corporate office located in Detroit, MI.
We will provide virtual data entry services to include:
♦ Daily entry of sales and returns
♦ End of month statement of record entry
♦ Quarterly and Yearly sales reports
Bookkeeping services to include:
♦ Daily, Quarterly and Yearly accounting reconciliations
♦ Tax statements and summaries
♦ Quarterly tax payment reports
♦ Ledger Maintenance
♦ Inventory accounting balancing
Customer Care services to include:
♦ Responding to customer email inquiries and request
♦ Escalation of customer concerns
♦ Email list maintenance
♦ E-Marketing
Client Operations
Valued Customer is a privately owned X company with 4 locations. Started in 1950 with a staff of 1500 employees, Valued Customer employs a staff of 125 employees at each location and a client base of approximately 5000. The administrative off staff currently consist of the owners who took over the responsibilities when the (full-time) office manager left the company. The lack of an administrative support personnel has lead to a relatively large backlog of data entry files, poor inventory control, email response, payroll not being met on time and past due tax filings.
Once E-Works Consulting of Michigan is responsible for their office administration duties, Valued Customer will be relieved and available to return to full-time management of their company. E-Works will bring all data entry duties, inventory control, email response, payroll and tax filings current.
Summary
The following is an estimate summary of costs associated with services offered by E-Works Consulting of MI for virtual office administrative services. These numbers are an estimate only.
Initial Account Set Up Price Discount Service A 0.00 Service B 0.00 Production of Service B $500.00 Total Setup Cost: $650.00 Ongoing Monthly Retention $250.00 Service C $200.00 Bi-Weekly Production of Service C $200.00 Total Ongoing Monthly Costs: $650.00 Total: Initial Account Setup $650.00 Total: Ongoing Monthly Costs $650.00 Monthly Total $650.00
Standard Disclaimer* The numbers represented above are used as an estimate. The above Cost Summary does in no way constitute final pricing. Estimates are subject to change if the project specifications of terms of contract are changed in any way.
Contract Terms
Project Fee
1. Due upon receipt
2. Net 10
Non Disclosure Agreement
A non disclosure agreement will be signed in mutual agreement of both parties.
In the event of cancellation for any reason
Immediate notice is required by either party. There are no prepayment penalties. Cancellation of contract prior to the end of the initial deadline will require payment, in full, for all contracted services due at the end of the project period.
Late Payments
Late payments will be assessed on any account past due by 10 days.
Final Terms
Final terms will be provided in the contract for services
Benefits
By utilizing E-Works Consulting of Michigan as your virtual office administrator you will realize the following benefits:
1. Lower overall cost for the project
2. Greater flexibility in deadlines
3. Professional preparation of the end product
4. Initial setup includes everything necessary to get your business on track
5. Zero employee overhead costs
6. Complete confidentiality
Project Management
My entire office is at your service. I am available to answer any questions or concerns you may have. We can discuss any additional reports or summaries upon your request.
E-Works Consulting of Michigan
Jacqueline M. Johnston, Owner
313-759-8919
http://eworksofmi.services.officelive.com
