Forums: Discussions for entrepreneurs and small business.

   Hi all I`m new to this site. I have a start  up help desk, customer service center overseas. Our employees are ex-pats who were born and raised here in the States and went back home to go to school. They speak English as good as any American and our sales pitch is "onshore quality offshore pricing". Finding a good sales rep has been lees than successful. I have tried salary, salary and commission and commission only. Our new approach is to market our company as a resource to the sales person who is tired of the never ending quota system, the same product over and over again and allow them the freedom sell at their pace and to seek out new challenges. Rather than the company telling the sales person what to do the sales person tells the company what to do.

 

old proverb - help is hard to find ... good help is impossible to find.

to run this kind of thing.

Turnover in sales jobs is huge - and salespeople are all looking for the

easy score.  If your salespeople are scoring on day 1 and making money

they will be happy.  3 days later they`ll start thinking it`s a problem with

your product, company, you, the script, anything but themselves and 

their own skills.

Managing people is a PITA - that`s why good managers are in demand.