moved from doing "everything" myself to doing "nearly everything." I`m still
working 70-hour weeks! The thing I find most difficult to let go of is the
contact with the client. The money is there to hire an assistant, but how do
you delegate such an important task, when the words chosen in an e-mail
reply can make or break a sale? Clients are very sensitive, and it drives me
up the wall when I`m communicating with a "low-level" employee who clearly
doesn`t care. And, even if I do find a great person to help, how will it free up
my time if all they do is forward e-mails and phone messages to me?