What`s your thinking on non-refundable, non-returnable sales/merchandise?
I see an awful lot of people these days with a feeling that they should
be able to buy anything, then send it back for whatever reason. They
might use it for some purpose then send it back and want a refund, or
they`re simply not satisfied.
Some companies offer a satisfaction guarantee, but I wonder if that`s
only viable for a fairly large business with a steady cashflow? Other
companies state clearly there are no returns.
Any thoughts, either way? (Stipulate a normally well-constructed
product, and that a no-returns or other policy is clearly obvious on
the website or in stores.)