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ee99ee

posts: 29

Feb 15, 2009 12:58 AM ET    Quote  Report Abuse
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Hello:

We are a small web services company currently of about ten people operating in two countries (US and Brazil) with plans to expand operations into Europe this year. We are looking to create an employee incentive program to encourage our employees to do their best. We don`t have a problem now we are trying to solve with this, but we think employees who go above and beyond deserve something special. Sure, we can give them a bonus (and do), but I am trying to be creative with this.

Also, of you who are small to medium sized companies, what type of employee stock-option programs do you all have in place? How is that working out for you in your business?

Thank you!

-Chris


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mfackrell

posts: 227

Feb 15, 2009 4:32 PM ET    Quote  Report Abuse
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Cash is king! (Both for business and individuals)
 
Find as objective of a method as possible to track performance (i.e. profits attributable from each person) and pay them a percentage. I would do it monthly or quarterly, but not over a longer period of time because then people "forget" what they are being rewarded for.
ee99ee

posts: 29

Feb 15, 2009 11:15 PM ET    Quote  Report Abuse
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I`m not really sure we can do that in our business. Further, I`m not sure cash payments have a long-term catalyst for generating loyalty and personal investments among employees. Thoughts?

-Chris


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CraigL

posts: 9051

Feb 16, 2009 12:34 AM ET    Quote  Report Abuse
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I`d also suggest the cash bonus, but I think it could be done objectively. As the bonus money flows, you then could work out ways to introduce equity interest in the company.

First would be a solid project management system for each client. In the outline, you`d have milestones directly associated with individuals. If they meet the target milestones, they get "points." Importantly, if they do NOT meet the milestones, nothing happens cash-wise, only your standard company discipline policies.

At the end of the project, points are added up and then paid out in a cash equivalent. As you can see, the cash could be converted to some other incentive at a later time.

Secondly, develop a customer satisfaction metric. For each project, if the team reaches a goal in satisfaction, each member in the team receives additional points. If not, they don`t lose points, just nothing happens (other than they get yelled at, or whatever you do). :-)

Since you`re not yet prepared to offer employees a part of the overall company itself, don`t discount the loyalty you can develop by consistent merit pay and cash incentives. Especially in today`s economy!
arkitechebc

posts: 55

Feb 16, 2009 11:58 AM ET    Quote  Report Abuse
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...I`m not sure cash payments have a long-term catalyst for generating loyalty and personal investments among employees. Thoughts?

-Chris

 
I agree.  Cash payments don`t neccessarily drive the long-term loyality that you want to try and inspire.  IMHO, a mixture of stock options along with a show of  some personal involvement in community and individual life issues would probably go further to accomplish the goal that you desire.
mfackrell

posts: 227

Feb 16, 2009 1:41 PM ET    Quote  Report Abuse
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I don`t agree.
 
I absolutely believe that cash provides loyalty, provided that the incentive plan is directly tied to performance. There must also be a short period of time between the posative performance and payment in order to reinforce the desired behavior.
 
Let me ask everyone this questions.
 
WOULD YOU RATHER HAVE $1,000 IN CASH, OR ONE THOUSAND DOLLARS WORTH OF ANYTHING ELSE.
 
Cash is king!
 
There must be an objective way of tracking performance, a few more details about business might help.
CraigL

posts: 9051

Feb 16, 2009 5:37 PM ET    Quote  Report Abuse
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Mark, I think you may be over-simplifying just a bit. Let`s say it`s 1995 and you work for Microsoft. "Would you rather have $1,000 in cash or a thousand dollars of Microsoft stock?"
mfackrell

posts: 227

Feb 17, 2009 10:57 AM ET    Quote  Report Abuse
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Given the option i would rather have the cash.
 
That way i could choose to buy the microsoft stock, if i were so inclined.
 
Flip side, in 1995 woud you rather have $1,000 cash or a thousand dollars in enron stock?
 
A bird in the hand is worth two in the bush.
CraigL

posts: 9051

Feb 17, 2009 2:18 PM ET    Quote  Report Abuse
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Okay, that`s a good point---that given the cash, it would be your choice to use it to buy the stock. Hadn`t thought of it that way. :-)
mfackrell

posts: 227

Feb 21, 2009 9:08 AM ET    Quote  Report Abuse
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It seems overly simplistic, but is often true, i have found, that cash talks.
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