Forums: Discussions for entrepreneurs and small business.

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www.bigblueroo.com

I have read thier policy and I would say you should read them too - Closely. and the hyper link you gave is wrong ship not shipping in the url Also checked for products and lot of them out of stock. How do they handle backorders and how long would I have to wait?

Many thanks for your comments. So sorry for the boo boo with the URL, I always proof read before Is end and this one just got away from me. I have been to their website and can find nothing relating to Terms and Conditions. this was the closest thing I found (copied from their site):

Our company is a legitimate entity registered under the name of DropshipDesign.com with the state of WA. We realize that it is important for you to feel confident about the legitimacy of our company. We invite your to call the Washington State Department of Revenue and inquire about our company. We interact with the Washington State Department of Revenue on a monthly basis since we take the responsibility of reporting and paying for the sales tax on the merchandise that our customers sell. Please note that, as an incentive to our members, we do not chargeback the sales tax, we take full responsibility for reporting and paying all sales tax for you. All the products that we sell come directly from the manufacturers and/or from legitimate distributors that can provide us with the lowest wholesale prices available online. The founders of DropshipDesign.com have designed and built this system from the ground up. With over 20 years of experience working as professional IT consultants, the founders were able to make use of their own knowledge and talents to build a fully integrated system without any dependencies on other thir party companies. This is why we can afford to sell such a complete turnkey system at such a low price. We do our best to focus on what matters the most. For example, we provide you with all the tools and services that you need while you focus in on marketing and advertising the products. We do all the rest for you. Here are more key reasons why you should feel comfortable in committing to a long business relationship with DropshipDesign.com: DropshipDesign.com is the only company that provides you with a dropship website plan that is fully integrated with the suppliers. Your website will be updated daily, directly from the suppliers with the most recent content. New products will automatically be added to your website for you. We do not charge our members any monthly fees. All that we ask is a one time setup fee and a yearly renewal fee of only $67.00, regardless of how many dropship plans and/or features you have. DropshipDesign.com is the only company that allows its members to add their own products to the website plan with no additional fees. You can list and sell your own products and we will not take any fees from your transaction! DropshipDesign.com is the only company that will pay the paypal fees and the credit card fees for you on purchases made from the website plan. DropshipDesign.com is the only company that will report and pay for the excise revenue tax that you earn from sales made on the website plan. Make even more money with our free 2 tier affiliate reseller program. Simply help us resell our dropship plans and we will pay you as much as $84.99 per sale! Our eBay ad Wizard will help you list items on ebay with one simple click! DropshipDesign.com was designed and developed solely by its founders, with over 20 years in professional IT experience. We offer over thousands of products available to you at unbeatable wholesale prices for you to sell to others. We constantly make deals with new manufacturers from trade shows in an effort to bring you the latest items to hit the market. Be the first ones to start selling the latest and hottest item on ebay. We will dropship anywhere in the USA with NO MINIMUM. We also have limited international shipping available on all our jewelry items. Our program is eBay friendly! The quantity in stock is updated daily so you can choose items that will last until your auction is over! We handle all the orders for you, including returns! We will not leave you hanging once you buy from us. Since we fulfill all the orders for you, we have a legitimate interest in helping you with your orders and keeping your customers happy. No need for a merchant account since we capture and process the payments for you. We take care of paying the sales tax for you when items are sold from your website. No need to pay up front for inventory, we stock and ship to your buyer for you! Unprecedented customer service for you and your customers. An amazing selection of products with REAL wholesale prices. 24 hours access to our services. Personalize your website by choosing from a selection of templates and by adding your own HTML code such as banners, links, etc. You can now add your own products to your website. This is perfect if you already have deals with other dropshippers OR if you manufacture your own products. This feature is offered to you at no extra charge and is included in the Website Plan. We will allow you to add as many products as you want to your website!

 
Basically it tells me all they can do for me and all I have to do is be able to sell. At this point I am still inclined to go with them whilst taking keeping your advice in mind.

The only thing that doesn`t impress me with them is that until you go looking it takes a while before you find out about the yearly renewal fee of USD $67

Again many thanks,

WizardofOZ







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www.bigblueroo.com

I interpret their set up fee as the reality fee for the website and domain name. The interesting thing that you mention that items are out of stock is a huge concern.

I have a background in business where I used to deal with customers face to face on a daily basis wanting something which we did not keep in stock but could make a phone call and have the next day. There is nothing more frustrating than a supplier who hasn`t got what they claim to supply so I appreciate your comments regarding out of stock items.

Frustrating because they actually lose the customer for you and I can see this easily applying on the Internet. Buyers on the Net have far greater access to purchase elsewhere than we have in our daily lives and because of this  I understand that emphasis must be placed on stock availability and customer service.

The other thing that goes hand in hand with all this is quality of product. From a customer service point of view whenever I had a product return we always made sure the customer walker away happy even if it meant a full refund.

I believe it is the responsibility of the supplier to ensure that with the end sale they still have ownership to ensure quality. Having said that I have read and re-read "inetdropship`s" Returns Policy which sadly leaves a lot to be desired regarding their attitude towards a customer`s non-satisfaction. The way I see it they do not want to ever have to return any money for damaged goods and at the same time never deal with a buyers complaint. Obviously it is all just toooooo difficult for them.

They leave all that up to you deal with their lack of "duty of care". I think from the way they have worded their returns policy they need to seriously start taking on board what I would call "Approved Suppliers" who must meet a high criteria of Standards, Quality Supply , Customer Satisfaction and Product Guarantee.

At the end of the day it is the end seller`s reputation that suffers and the last thing I would want as a result of their policy making is to lose business because of something I can`t control which makes me look like a fool and a "rip off merchant" and ultimately they are their own worst enemy because we (as informed investors) will not be involved in a journey on a leaky boat.

It seems that they have the system right but the "Returns" and "Stock" part of the process can seriously let you down and could be costly in the long run.

Cheers,

WizardofOZ 

 



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www.bigblueroo.com

Dropshipping is a good delivery method (outsource).  If the company is unable or uncertain of their capabilities to deliver goods to other continent, it leaves you with two choices.  One - try to sell their products in USA and Canada (after all you are doing it online).  Two - look for another venture which would meet your targeted clients, Australia. 

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http://urlPass.com.3uau
http://urlPass.com/3uav

G`day Ninchan,

Many thanks for your thoughts. You are right if your not sure or if you have doubts don`t go there!

I research, explore and discuss to come to an informed decision.

I realise that there are plenty of dubious entrepreneurs out there and this is why I enjoy comments like yours because I know that on the other side of the coin you have the good operators and people who look out for others in forums like this.

I look forward to keeping in touch.

Many thanks and Cheers,

WizardofOZ



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www.bigblueroo.com

I had a bussiness called pafumsareus.com and I sold perfumes, cosmetics, electronics and I used a dropshiper called doba.com and I was charges 460 dollars to join this place and could ship any were in the U.S. and Canada. I could even sell the product on e-bay. I tryed all these and made 3 sales in one year. and Startupnation was one of those sales. The shipping for those Items were good but The cost was not good. You had to marke up your prices from wholesale to retail over 100% to even make a dollar. Most dropshippers on the ineternet are scams and I would check with the people in the know like the startupnatiion folks that are some of the best. They could give you the proper info you need and good directions of whom to deal with. That is my recommendation. Good luck on your bussiness.

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www.bigblueroo.com