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Does anyone use vonage?

 
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letutor

posts: 192

Jul 19, 2006 11:13 PM ET    Quote  Report Abuse
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Hey I`ve decided to try Vonage and was wondering if anyone has had positive or negative experiences with them?

Nuevolution

posts: 1223

Jul 20, 2006 3:31 AM ET    Quote  Report Abuse
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Letutor,
Yes I do... I have the small business package.
It comes with FAX and Direct Number and I added an 1-800 number for 4.00 extra a month. Plus if you get the soft phone package, all you need a head set and your computer and basically call from anywhere. I use that all the time. Cuts your Cellular Phone Bill down... Its only 9.99 a month extra... But remember it`s unlimted calls anywhere in the USA and PR so its a good thing to have. NOW, the only down fall is, if you are planning on growing your business and need extension, they don`t offer that. Packet 8 does...
So make sure you know what your needs are...

-------------------------

Edgar Monroy
Web Developer / Owner / Consultant
When starting your own business the need to "know-how" is greater than money!
http://www.nuevolution.net
blieske

posts: 4

Jul 20, 2006 5:11 AM ET    Quote  Report Abuse
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My father has used vonage for about a year and has been pleased.  I have been using Packet 8 VOIP for the past 6 months.  Both services have occasional interruptions, but are quickly fixed.  Packet 8 (probably Vonage as well) allows you to automatically forward calls to another number when the system goes down.

In my experience the immense savings have far outweighed the occasional inconvenience.  Even if the system fails, don`t we all have cell phones?

entreprenerd

posts: 1187

Jul 20, 2006 7:09 AM ET    Quote  Report Abuse
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Hi! I use Vonage for my business line and fax line. At first I had some trouble with it but in the past few months it`s been fine. I`m thinking maybe they upgraded somehow. It probably depends on your area.

I just got an email from them saying that if I refer a person I get 2 months free and the person gets a free month - so if you do end up signing up and you`d like a free month, I just need your email address. It helps both of us. If not, that`s totally cool.

Good luck!

Joel

posts: 865

Jul 20, 2006 8:34 AM ET    Quote  Report Abuse
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I`ve had it at home for about 3 months.

Cost savings = way cool

Quality = average

Refer a friend promotion = totally didn`t work
entreprenerd

posts: 1187

Jul 20, 2006 8:40 AM ET    Quote  Report Abuse
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Refer a friend promotion = totally didn`t work

Bummer! How can they advertise that and not follow through?

Rich

posts: 1738

Jul 20, 2006 11:25 AM ET    Quote  Report Abuse
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my major issue is sound quality. i always sound fainter than the person calling across a conventional line and how in the world am i supposed to dominate a conversation that way?! but more seriously, when i do phone-radio interviews from home here and there, my sound quality ain`t great. ask chris (entrepreneurd) how important THAT is.

also, when your internet service goes down, and thus your phone service goes down, you`re doomed unless your cell phone works inside your house (which, in my film noir life, mine doesn`t).

the rate is awesome, though, and the billing crystal clear. i tried the refer-a-friend stunt, too, and didn`t get any results.



-------------------------

Rich Sloan , Co-Founder, Chief Startupologist, StartupNation
entreprenerd

posts: 1187

Jul 20, 2006 11:43 AM ET    Quote  Report Abuse
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Yes Rich, the reason why I went into the studio this morning for my interview was because I knew I could count on Vonage as much as I could my cell. But you get what you pay for I suppose. (Plus I wanted the studio experience. It was FUN!)
Nuevolution

posts: 1223

Jul 20, 2006 11:48 AM ET    Quote  Report Abuse
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If you are getting fainter, or resonance on the other end of the line. Just lower your bandwidth... The reason for that is telephones have a limimted bandwidth of 3-3K... That should solve your problems...
Has any one tried the Software version?



-------------------------

Edgar Monroy
Web Developer / Owner / Consultant
When starting your own business the need to "know-how" is greater than money!
http://www.nuevolution.net
Joel

posts: 865

Jul 20, 2006 12:09 PM ET    Quote  Report Abuse
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Will lowering your bandwidth affect internet performance?
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