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Do you give up on registration processes?

 
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victor363

posts: 52

Aug 10, 2007 1:53 AM ET    Quote  Report Abuse
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An ecommerce website can certainly allow purchases without registration. Usually, the buyer still needs to enter most (if not all) of the same information to checkout even if they are not required to "register".

It makes more sense for a site that sells products that may not stimulate repeat business/purchases to offer non-registration checkout.

In either case it is a good idea to point out the benefits of registering.

~Roland



I agree completely.

Most people don`t realize that any time they require registration, they are shooting themselves in the foot a little. So it becomes a math formula - expected loss of new customers measured against the likely hood of a return customer.

So if you are selling books or prescription medication`s, registration is good. If you are selling caskets or coffins though, you are shooting yourself in the foot.


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Best Regards,

Victor Wise
john146

posts: 19

Aug 10, 2007 12:31 PM ET    Quote  Report Abuse
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The sites that kill me are the ones that require you to register just to see
their prices! Forget it, I`m outa there. Someone else will give me a good price
anyway.



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--
John Ahrens, President
John Ahrens, LLC
victor363

posts: 52

Aug 10, 2007 12:41 PM ET    Quote  Report Abuse
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The sites that kill me are the ones that require you to register just to see
their prices! Forget it, I`m outa there. Someone else will give me a good price
anyway.



Yeah, well they usually do not last for to long.


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Best Regards,

Victor Wise
PiperTax

posts: 116

Aug 10, 2007 12:43 PM ET    Quote  Report Abuse
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I could not agree more with Todd`s initial complaint. I actually recently changed banks just because of how annoying it was to sign in and check my account info.  (Note the distinction here: This is arguably worse than somebody abandoning their shopping cart before checking out. It`s an existing customer just up and leaving after doing business for years.)

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Accounting Made Simple | Sole Proprietor Tax Guide
EccoPoint

posts: 3

Aug 28, 2007 10:20 PM ET    Quote  Report Abuse
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Wow, it sounds like it would be difficult for anyone to hope for successful sales on their website, if everyone is abandoning carts, and not registering. 

Maybe we should come up with ideas, that make the whole process, more user friendly. 

It already exists in more than a few forms: paypal, google checkout (which I will NEVER use, see their agreement and you`ll know why).  So they are options out there.



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-=Ryan
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