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Customer Service & Customer Experience
smarts about one of the most game changing priorities for entrepreneurs
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Is The Customer Always Right?
Is the Customer always right?- 31
- DoorMat
Jan 06, 2008 8:03 PM ET - creativelyse
Jan 29, 2008 4:08 PM ET
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- Is TOO MUCH Customer Service a good thing?
Now I admit, it makes me sick when I experience bad customer ... - 15
- BarbR
Feb 12, 2007 2:19 PM ET - CraigL
Feb 21, 2007 12:07 AM ET
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- IT Professionals
Now days people are like the it profession.So they wants to l... - 2
- yasinjk
Apr 10, 2013 11:54 PM ET - staffingby
May 23, 2013 7:05 AM ET
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- JetBlue Sets a Good Example?
So I just read - 12
- Roughstock
Feb 22, 2007 2:46 PM ET - CraigL
Feb 24, 2007 8:07 PM ET
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- Live Chat Feature
I`m interested in getting some feedback from businesses that use... - 10
- mrsatwood
Jul 14, 2009 7:38 PM ET - BJ_C
Mar 15, 2011 9:39 AM ET
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- Looking into Merchant Account Services
Hello! ... - 12
- SportsVideos
Aug 22, 2008 9:24 PM ET - peterb11
Jul 02, 2012 8:01 AM ET
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- Lost Shipment Policy---Any Ideas?
A while back, we decided to set up a flat-rate shipping policy, ... - 9
- CraigL
Aug 21, 2008 11:37 PM ET - CraigL
Sep 10, 2008 3:47 AM ET
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- Most online companies forget customer service
I think most online companies forget there members/customers.Whe... - 13
- jg42122
Nov 29, 2008 6:31 PM ET - cyrillord
Feb 17, 2012 4:05 AM ET
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- Nordstrom vs. Saks Fifth Ave
Here`s a personal customer service experience i recently had tha... - 3
- Rich
Jan 17, 2007 2:43 PM ET - Rich
Jan 31, 2007 8:22 PM ET
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- NYT Article: Put Buyers First? What a Concept
Check out this article ( - 7
- KevDev
Jan 05, 2008 9:54 AM ET - CraigL
Jan 09, 2008 2:01 PM ET
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- One-Liner Customer Service Laments
- 15
- Rich
Feb 24, 2007 7:32 PM ET - Cristobalcat
Jul 27, 2007 1:07 AM ET
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- Online Contact Management Software
Hello all! I am hoping to get some good idea... - 19
- MKDigi
Oct 03, 2008 9:49 AM ET - partapamit
Dec 25, 2012 5:35 AM ET
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- Online Contracts
I am considering setting up a web site, in which different parti... - 1
- Webline
Jan 03, 2009 6:09 PM ET - Webline
Jan 03, 2009 6:09 PM ET
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- People-Centric Approach and Customer Satisfaction
Does a leader need to be the smartest person in the company t... - 2
- kubica
Mar 30, 2011 6:46 AM ET - guyfarmer
Apr 11, 2011 5:18 PM ET
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- Phone number for e-commerce site?
This might be in the wrong forum, but thought I`d try i... - 9
- rusman
Dec 14, 2007 1:04 AM ET - SCVS800
Apr 11, 2008 4:47 PM ET
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- Please help
- 3
- edgar
May 07, 2007 5:36 AM ET - edgar
Aug 16, 2007 2:08 PM ET
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- Policies
How do you set up your customer service policies? Do you make... - 3
- Fiberartist219
Aug 14, 2007 10:06 PM ET - ScrapBizKim
Aug 17, 2007 5:43 PM ET
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- Poll hosting?
I want to create a poll for my past customers so that I can&n... - 5
- entreprenerd
Jan 13, 2007 10:40 PM ET - entreprenerd
Jan 14, 2007 3:04 PM ET
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- Prepaid Gift Cards and Expiration Dates
I had an interesting thing happen to me today .... I got an emai... - 2
- nhgnikole
May 14, 2008 10:45 AM ET - ScrapBizKim
Jun 17, 2008 7:39 PM ET
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- Prospective Customer vs. Customer Service
A couple of... - 1
- greatmanagement
Jul 18, 2007 2:39 AM ET - greatmanagement
Jul 18, 2007 2:39 AM ET
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