"Back in 20 Minutes"
Would you dump a customer?
bad customers....
Why is Customer Service so difficult?
Is The Customer Always Right?
CompUSA and Competition?
Bad checks from customers
Faceoff: The Giants vs. The Little Guys
Do you think a CRM is important?
Providing Stand Out Customer Service Online
who answers the phone when you`re not there?
Online Contact Management Software
Customer used Dads credit card, now Dad wont pay
Best Customer Service Practices
Air Travel and Small Business
Is TOO MUCH Customer Service a good thing?
One-Liner Customer Service Laments
How to create a good customer experience
Anyone else using an online help chat on their website?
Yeay or nay on the vanity toll free number?