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Customer Service & Customer Experience
smarts about one of the most game changing priorities for entrepreneurs
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Building a Home, Ruining Trust
I am obsessed with customer service lately. I think I might be b...- 4
- Rich
Jan 12, 2007 4:24 PM ET - NicoleC
Jan 13, 2007 8:48 PM ET
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- Poll hosting?
I want to create a poll for my past customers so that I can&n... - 5
- entreprenerd
Jan 13, 2007 10:40 PM ET - entreprenerd
Jan 14, 2007 3:04 PM ET
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- What’s your Customer Model?
S... - 1
- CraigL
Jan 15, 2007 5:37 PM ET - CraigL
Jan 15, 2007 5:38 PM ET
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- Sitting in the Doctor’s Lounge
Anyone ever gotten stuck in a doctor`s lounge, waiting for a app... - 12
- Rich
Jan 11, 2007 5:29 PM ET - Rich
Jan 21, 2007 9:52 PM ET
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- A customer service story / gripe
Ok, this is sort of a gripe but I think it makes a good point.... - 4
- Christina
Jan 11, 2007 12:36 PM ET - Christina
Jan 22, 2007 7:30 AM ET
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- What kind of policies do you use for returns?
Hi, I thought that I would post this to get an idea ... - 9
- Kathy
Jan 15, 2007 4:05 PM ET - Kathy
Jan 25, 2007 12:11 AM ET
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- Raving Fans vs. Satisfied Customers
We talked at one point about customer service pertaining to the ... - 4
- SolidGrnd
Jan 24, 2007 5:34 PM ET - Tack
Jan 25, 2007 1:17 PM ET
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- A Lesson for Small Businesses
There is a lesson in - 3
- yourNAMEinDotCom
Jan 28, 2007 1:27 PM ET - Kathy
Jan 28, 2007 8:53 PM ET
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- What would you do?
I just found out that one of my clients is switching to anoth... - 11
- artman40
Jan 17, 2007 4:21 PM ET - Tangtungler
Jan 31, 2007 5:20 PM ET
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- Nordstrom vs. Saks Fifth Ave
Here`s a personal customer service experience i recently had tha... - 3
- Rich
Jan 17, 2007 2:43 PM ET - Rich
Jan 31, 2007 8:22 PM ET
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- What do you do with the troublesome customers?
So what do you do with the troublesome customers?Is it... - 12
- yourNAMEinDotCom
Jan 17, 2007 11:32 PM ET - yourNAMEinDotCom
Feb 02, 2007 8:33 AM ET
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- Customer Service, What makes your company shine?
- 2
- ToddF
Feb 07, 2007 2:06 PM ET - invesp
Feb 07, 2007 2:40 PM ET
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- "Back in 20 Minutes"
Today, my wife and I ran the dogs in a nearby park. it`s been ra... - 37
- Rich
Jan 07, 2007 8:39 PM ET - jillybeans
Feb 11, 2007 7:26 AM ET
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- Is TOO MUCH Customer Service a good thing?
Now I admit, it makes me sick when I experience bad customer ... - 15
- BarbR
Feb 12, 2007 2:19 PM ET - CraigL
Feb 21, 2007 12:07 AM ET
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- Exciting Times...Our First Partnership
I am happy to report that our business is really taking shape.... - 1
- onlineeater
Feb 22, 2007 1:59 PM ET - onlineeater
Feb 22, 2007 1:59 PM ET
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- JetBlue Sets a Good Example?
So I just read - 12
- Roughstock
Feb 22, 2007 2:46 PM ET - CraigL
Feb 24, 2007 8:07 PM ET
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- How to lose all your loyal customers through a bad product.
I have been a loyal Apple (then Mac) user for about 26 years. - 9
- nhgnikole
Mar 14, 2007 12:32 AM ET - CraigL
Mar 14, 2007 5:49 PM ET
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- To Refund or Not to Refund, that is the question.
Hi everyone, this ... - 13
- StephenKnight
Apr 18, 2007 2:53 PM ET - ModJulie
Apr 19, 2007 1:43 PM ET
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- raising rates
I am raising rates to my exsisting cliental and want to... - 8
- MrsClean1
Apr 22, 2007 12:52 AM ET - ToddF
Apr 23, 2007 11:41 AM ET
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- first customers
Someone please tell me that I am not the only person who feel... - 4
- Fiberartist219
May 14, 2007 7:23 PM ET - CraigL
May 15, 2007 3:04 AM ET
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