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CodyC

posts: 6

Jan 05, 2009 5:13 PM ET    Quote  Report Abuse
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Hello All,
 
This forum is just what I have been looking for.  I have recently published a website and am ready for some expert advice.  Here is a little background about me and my business...
 
I have been active with woodworking as a hobby for about 4 years and have decided to start a business to provide my services as a custom woodworker starting this year.  The business name is Rugged Cross Woodworks and the URL is http://www.ruggedcrossww.com.  I would like to be able to sell my product locally as well as through online sales.  That being the case, I plan on producing high-quality items that will be heirloom quality.  I would like to market my smaller items (jewelry boxes, small furniture, etc.) more towards the online consumer while also providing larger custom pieces locally.
 
Feel free to critique any aspect of the website you`d like (design, layout, logo, etc.), but please keep a few things in mind.  First, I plan on converting all pages to flash, which is the reason why the pages currently load as images.  I know it is not technically sound, but it will make the conversion easier for me which I plan to do very soon.  Also, my experience level with web design or graphic design in general was minimal before this project.  I designed every piece of the site myself and am open to changes.  I have experience developing computer applications, but design is not my strong suit.
 
Ok, enough of the disclaimers.  Let me know what you think. 
 
Cody Crisp
 
 


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Cody Crisp
Rugged Cross Woodworks
http://www.ruggedcrossww.com
Webline

posts: 687

Jan 05, 2009 5:48 PM ET    Quote  Report Abuse
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For a first effort, the overall look isn`t too bad, although it does feel a bit "busy", and more imagery of your work would help.

Just wondering. What do you feel is the benefit of using all flash, other than looking "flashy"?



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M Hall
Website Critique Community
International Society of Curmudgeons


CodyC

posts: 6

Jan 05, 2009 6:25 PM ET    Quote  Report Abuse
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The "busy" comment is the same thing my wife said when she first saw it.  I`ll brainstorm on a way to compress a few things.  As far as converting to flash, I mainly want to do the "Gallery" page and the "Buy" page in flash because I have some simple animations that I would like to add...nothing cheesy, but just something to catch the eye a little better. 
The "Contact" page is already in flash with PHP driving the email functions.  I also agree about adding more images of my work.  I have been working on getting my pieces to look more "professionally" photographed and I just put some temporary pictures up for now while the gallery page is "under construction".  Good feedback, keep it coming.


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Cody Crisp
Rugged Cross Woodworks
http://www.ruggedcrossww.com
Webline

posts: 687

Jan 05, 2009 6:50 PM ET    Quote  Report Abuse
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Just my opinion .... use flash just where you need it ... not entire pages, just the needed areas. Even at that, you can implement AJAX image galleries that are really nice if wanted.

Get rid of all-image pages. Use html/css and a lot of text; images alone get you nowhere in search results ( and yours have no alt tag information, which is beneficial ). You need relevant, textual content for any chance at high search results, with solid, basic SEO added.

Refine your meta tag titles and descriptions, and don`t worry so much about meta keywords.



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M Hall
Website Critique Community
International Society of Curmudgeons


vwebworld

posts: 1237

Jan 05, 2009 7:41 PM ET    Quote  Report Abuse
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Your home page is one big image file.... nothing a search engine can "read".
 
~Roland


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Web Design | Best Beef Jerky | ecommerce articles | Follow vwebworld on Twitter
CraigL

posts: 9051

Jan 05, 2009 11:33 PM ET    Quote  Report Abuse
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Hi Cody :-) Welcome to the community.

I have a friend who`s also in the wood-working business, and also is trying to get going online. With that in mind, I visited your site and have some thoughts.

First of all, rather than worrying about the glitz and "attraction" of technology, stick with the pictures. Think about it this way: You`re selling televisions at JC Penney, so you put up a wall of TVs. Do you think the walk-by customers are attracted by the lights and movement, or the wall of actual televisions?

You`re not trying to sell Web development, and Flash likely will give you a lot of headaches. The search engines don`t read much, as Webline and Roland have said, so it gets you not a whole lot in terms of visibility.

Far more important is the images. Without *seeing* what you make and are selling, I doubt anyone will bother to stay on the site as it currently exists.

Imagine walking through an artists and crafts show, where each person has a tent. You`re set up in a local town park, and it`s a fine summer afternoon. Lots of folks are browsing along, looking at a whole lot of tents in rows. Inside those tents are the products.

They come to your tent and see lots of signs and billboards, talking about how you sell wood furniture and unique small items. But they see no furniture, and no small boxes displayed anywhere. How long do you think they`re going to spend staring at your description of who you are?
Jmes

posts: 98

Jan 06, 2009 2:30 AM ET    Quote  Report Abuse
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I agree that having whole pages in pictures is a bit `busy` plus keep in mind that on slower computers and connections they might cause trouble, which might lose you some customers
Also, your pages lack a heading. e.g. the `buy` page is titled as `buy`. you should title it as `business, page` e.g. `RuggedCross, Buy Page`
You should also work on your meta tags, to be more crawler-friendly
Another thing I would add, is your home address and your phone number in the contact form. You`re selling custom products so that means you`re kinda like selling yourself..
In the buy page, I`d give your products a name, to be more easily referable. You do not present a catalogue with 50,000 products. so your items should be unique. not as "product#"
Additionaly, in your homepage I`d raise the `showcase` part to the top of the page. You want people to understand right away what you`re doing here, and you won`t get them with text
Lastly, I`d add a site map, for search engine crawlers (especially if you`re planning on later having a page for each of your products) and a FAQ or a Terms and Privacy sort of statement

All in all, Your site looks good, and quite user friendly. keep up the good work

Jmes




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My LookupPage

CodyC

posts: 6

Jan 06, 2009 9:41 AM ET    Quote  Report Abuse
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Thanks guys, I agree with pretty much all of your comments.  After taking a step back and looking at the big picture, I already have quite a "to do" list.  I am already in the process of making changes and I`ll probably come back again asking for another critique after I release "Version 2". 

As far as the reason for wanting to do flash development, it was also because I am more familiar with it than most other web design techniques.  I have been in application development for a few years, but just starting web development.  It may be a couple of weeks before I get a new version of the site ready, so feel free to keep browsing and giving more suggestions.  Thanks.

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Cody Crisp
Rugged Cross Woodworks
http://www.ruggedcrossww.com
Loren

posts: 242

Jan 06, 2009 1:12 PM ET    Quote  Report Abuse
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I was a professional woodworker for many years and in fact it was
in marketing my cabinetry business that I started learning about 
direct-response marketing, copywriting and lead generation for
large custom jobs.

I find your website pretty but not very interesting.  I think you thrust
your faith on your visitors as well, a tactic I would not recommend
unless you were strictly marketing to Christian churches.  

In any case, be careful with that, because Mosques and synagogues
need  church stuff too and many woodworkers who do the Christian
stuff also build things for other denominations - and believe me, it
can be a very lucrative specialty.  An implied discriminatory 
preference for doing business only with devout Christians  is
probably  a marketing error.

I would steer clear of bandwidth-heavy flash.  Stick with JavaScript
if you must have some animation, it takes far less memory and
dial-up users can see it without waiting all day.

What you have here is a pretty, yet uncompelling site.  I hope
it gets some inquiries for you.  Woodworking is a tough business
to be in.  
Loren1/6/2009 1:12 PM
wtgg

posts: 257

Jan 06, 2009 2:00 PM ET    Quote  Report Abuse
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Cody; I started my business a couple years ago.I built my website myself and I`m much better at building furniture than websites so the technical stuff I will leave to the guys that know that stuff.
 
From personal experience you need to get photos on the site, I seperated them into catagories to make finding what you are looking for easier, the more pictures you put up the more inquiries you get and so the more sales you get, people are weird they just can`t imagine what you describe.
 
Put an address and phone number on the site, some people feel more comfortable talking on the phone rather than email, I check caller id or just let it go to voicemail if I`m busy, and call back later. As one customer once told me she needed to talk on the phone to feel good about ordering from me.
 
Reconsider the religous stuff, it makes you seem way better than the common sinner that wants to buy something.
 
And finally underconstruction pages are annoying.
 
just my thoughts
  
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