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Critique of our website would be appreciated

 
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Fashem

posts: 7

Nov 24, 2007 8:20 PM ET    Quote  Report Abuse
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Hello, all.

We`d appreciate it you could provide feedback as to the look and feel of our website. We did a total revamp of our initial website after getting a lot of negative albeit honest feedback.
 
Primary things we`d like to know is:
1. Does it clearly state what we offer?
2. Is it easy to navigate?
 
Thanks, all.
 
Fashem11/24/2007 8:22 PM


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http://www.digitalsonata.com
intelligent solutions for language processing
Nov 24, 2007 11:38 PM ET    Quote  Report Abuse
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Hello, all.

We`d appreciate it you could provide feedback as to the look and feel of our website. We did a total revamp of our initial website after getting a lot of negative albeit honest feedback.
 
Primary things we`d like to know is:
1. Does it clearly state what we offer?
2. Is it easy to navigate?
 
Thanks, all.
 

This is what my colleague Donny Deutsch said…

"My brand has always been aggressive, truthful, in-your-face, fun, a little boisterous, a risk taker," he says.

For the site http://www.digitalsonata.com , the expert Professor gives his signature of one smile out of four smiles for originality and one frown for the site not being catchy and very uninteresting. Three frowns for not positioning or differentiating from your competitors, as far as comparison from similar products, where you’re distinguishing your brand as the leader in your category. And one smile lacking as the #1 brand in media, testimonials, and an approach to show the audience why they need your site to purchase your brand other than going to another site, (need- being the key word as in can’t do without, can’t live without; it won’t waste your time, it serves a mandatory purpose, its what’s hot, it’s what’s in, it’s the buzz, it’s the shh), as well as how it benefits the customer long- term. The name is boring and to difficult sounding to be positioned as a simple site for simple customers. To position the site to get popular attention and to become the most talked about; it should have been called “translation-station” and positioned as a one stop station site for clients to deal with all of their lingustic needs. Improving is an understatement. Brag as the leader; show comparison!

 http://www.digitalsonata.com gets an all around one smile out of four.

The site is a language processing site that is supposed to make viewers lives easier with no stress. The site should have been called “www.translation-station.com”. The site needs to position itself as the new leader in being a stress-free language processing site, and reposition other language processing sites as the ancient processors, whereas they would be your competitor. This will make you look more advanced and take away their viewers. Ask me how to get your site to be the only advanced language processing site online, where you will have massive audiences lost in translation, and the media frenzy making you the hottest trend site in the news as the leader in language processing?

 

 “You know its official when you see Professor Rainmaker expert signature, because anything else doesn’t count.”

“Opinions don’t count; just expert ones!”

 

ProfessorRainmaker1012007-11-25 1:56:57


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BusinessWeek Magazine-

"...had no product in 2003 when they pitched their business plan...Mangrove`s partners cut a check for seed funding of $130,000. "We like going against the odds," says Tluszcz."

“While everybody else gives opinions, The Professor provides expertise without failure!”

Opinions don`t count, just expert ones!


The Professor- Marketing to the elite businesses!

CraigL

posts: 9051

Nov 25, 2007 2:34 AM ET    Quote  Report Abuse
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Setting aside this moron Professor, I have a couple of suggestions for the site.

I read your non-technical explanation on the FAQ sheet, and it still didn`t really show me what it is you`re doing. Keep in mind that I enjoy language, and I`m perhaps a more than ordinarily sympathetic viewer.

If I couldn`t quite get what you`re doing---mostly have a sense of what it is---I think you could beef up your explanation. How about doing it graphically?

What if you were to have a big Demo button, and use something like an online animated presentation application? You could have a source document, show how it gets fed into the system, then how it gets returned in the new form. Maybe?

You might consider a technical writer to review your Web content. What I mean is someone who`s skilled at taking complex technology and converting it to something not just for laymen, but also interesting and popular. They`d likely interview you, then write out your thoughts in a better way.

All in all, it`s a nice site...it just isn`t a thrilling site. There`s no excitement or pizazz. Nothing gets me engrossed in wanting to test out this software, y`know?

Take a look at the ReadPlease site. It`s also barebones, pretty simplistic, and along similar lines. But it`s easier to understand (in my opinion), and gets across the main point a bit more explicitly.
Fashem

posts: 7

Nov 25, 2007 7:58 PM ET    Quote  Report Abuse
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Thanks for your critique, Craig.
 
We`re tweaking the website now. We would like to hire a technical writer but we`re a bit tight with our budget right now. So, we`re trying to minimize costs by doing everything ourselves. Eventually, we will have to hire a technical writer among others. 
 
Right now, we`re doing as you suggested and providing a simpler explanation about our product and services. I do admit, it`s a bit hard to explain without having to resort to technical jargon. We will also be making either a demo or a powerpoint presentation of what we do (great suggestion btw). We have already provided screenshots of the products ( http://www.digitalsonata.com/products.aspx?type=desktop ) and use cases ( http://www.digitalsonata.com/solutions.aspx?field=textmining ) but I guess it`s hard to find, which means we have to do something about the navigation.
 
Regarding the nice look of the website, we consider it a compliment since our main target is corporate clients. Before, we got a lot of flak since our first website didn`t look "serious" enough.
 
Thanks again!
 
 


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http://www.digitalsonata.com
intelligent solutions for language processing
CraigL

posts: 9051

Nov 25, 2007 10:44 PM ET    Quote  Report Abuse
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