I am looking to start a handyman business and it would be great to hear recommendations for call centers based on your past experiences.
I actually work for a call centre/ telephone answering service based in London and I stumbled across your post.
We specialise in answering calls for start up businesses and I think we could help you in setting up your business. We can supply you with a business telephone number that you can advertise and give out to your customers and we would answer in your company name. We could either then put the call through to your mobile, or if you are not available to take the call we can take a detailed message and text it to you, or email it. We're very flexible with how we work, so we can tailor the service to suit your company needs.
We have a number of "handymen" as clients who have used our service for many years including plumbers, electricians, service repairer's and if you would like to contact any of them to hear directly if they would like to recommend us to you then please let me know and I can arrange this for you.
You can check out our website www.messagemail.co.uk which has our prices and order forms and just to let you know we also offer a free trial so you can test us out for yourself.
I hope this has been helpful to you Ryan, please contact me if you have any questions.
When it comes to finding a call center service you may want to consider looking at companies that generally work in the freelance areas. They usually cost less and have much more availability. Just take a look around and you will definitely find some great options for many different markets.
How much do these call centers usually run? Why not post an ad on Craigslist and find someone willing to work minimum wage (I'm sure there's tons) to answer calls? It's not that expensive to get a 1-800 number with multiple extensions that forward to a single cell phone/land line.
Call center is often viewed as involving the contracting out of a business function normally one previously performed in house to an outside provider. Call center business is leads in to outsourcing. In this sense, two organizations may enter a contractual agreement involving an exchange of services and payments.
It is a good thing that you are planning to your business to have a call center.In Finland country many business reason for success is call center which give them a lot of benefits specially doing customer care that need of most of the customer when encountering problem.
You can post a Customer Service job ad on odesk or freelancer or onlinejobs.ph (for home based/freelancer employees in the Philippines) and interview them yourself. You will find jewels here and the rates are cheap. :)