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Business plans are great…But don’t start there.

 
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jflahiff

posts: 39

Nov 12, 2008 7:28 PM ET    Quote
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--A Business should never start with a plan, it should always start with a broad brush stroke Charter . A charter can get MOVING on your business and can launch you into your business plan with an intelligent approach.--
 

If entrepreneurs are anything they are impatient.  Myself included. I am a huge proponent of the; Ready-Fire-Aim, approach to life.  Funny isn’t it coming from a Project Manager. Planning is just so much dry work that most folks want to skip it or the prospect stops them from even getting started. You can’t avoid doing a plan but, what you can do is chunk it down into bite size chunks. The first chunk to start with is, a business charter.  

 

What is a charter? Well first let me tell you that it isn`t additional work. A charter is the framework on which you will next build your plan. But it is much shorter.  You are probably already thinking (worrying) about the things we will put in your charter anyway. So, drag your fears out from under the bed, out of the closet and put them down on paper. You will find that they aren’t nearly as scary once you do.

 

A charter for your business should be able to be completed quickly.  For most startup business it should take less than a day.  When you build your plan you incorporate the Charter into it.

 

A charter defines the what, when and why of a piece of work.   Yes, a business plan does that too but it goes way-too-deep and can be like trying to turn the Titanic. So chunk it down.

 

Your business charter should also be a living document.  Keep versions as you update it so you can look back and see how you have learned from your mistakes.

 

What is in a Charter?

The charter is a tool to move you from ideation to creation, from concept to reality. Don’t waste time trying to make it perfect. Do it and get on with your business.

 

Your business charter should ONLY contain that which is necessary to get you moving.  Specifically it should identify;

 

  1. A working name for your business (not  your final name)
  2. Who are the key people involved – Sponsors
  3. Where is it located (city, county, state, or country)
  4. A brief background of how you came up with your idea
  5. Your Vision. Don’t get too lofty just write what you want to do
  6. Ideal customer – Identify your IC; Give’em a name, a personality
  7. Goals/Metrics – Where are you going and how will you know when you are there?
  8. Scope in and out – What are the edges of your work. Again don’t be too crazy about this just hit the high points. You can come back and add more detail later. (remember it is a living document)
  9. Assumptions – This is one that is often forgotten.  What are your assumptions about the business, your customers, their needs, your abilities, the economy, you name it.
  10. Major Milestones – What are the big one, three, six, and 12 month milestones. These help you get your vision set and prioritize your work, “Is it taking me toward one of these goals?”
  11. Team and roles – again be brief if you are the only one. Then say Me. But I bet there are others.  The post office, your Internet provider, your suppliers, your graphic designers, anyone.
  12. Risks – Ok this is where you need to spend a few minutes.  Think about all the things that could go wrong.  Get a beer and get all depressed.  But then think of all the ways you could recover from them.  And you can,  you always have in the past.
  13. Budget – finally there is the budget. How much to you think it will cost to start out.  Again I am not asking for a doctoral thesis in accounting.  Just throw out the numbers that you know. This is a LIVING document.

 

Whew. Sounds like a lot but you will be amazed at the clarity you have once you identify them all. Now your fears are out from under the bed, out of the closet, they are put down on paper. You will find that they aren’t nearly as scary and you can get on to the business of your BUSINESS!  I have a template you can download for free on my website.www.MyLeadershipTrainer.com
 


-------------------------

Joseph Flahiff, PMP
Startup Coach
www.Startup-Your-Startup.com
because dreams don`t just happen
robertj

posts: 1181

Nov 12, 2008 7:41 PM ET    Quote
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Joseph,
 
Very interesting and very similar to what we call (in our Scalable business plan steps) the "overview". 
 
I always suggest starting with a definition of the "problem" you intend to solve.
 
I agree with your basic message - don`t try to write a 50 page document as the starting point. You build up to it- if it`s really necessary, at all.
robertj11/12/2008 7:46 PM


-------------------------

Business Growth Masters, LLC -
Capital Catalysts for Entrepreneurs
Home of the Scalable Business Plan and QuikStart Capital Programs
http://www.bizgrowthmasters.com
info@bizgrowthmasters.com


CraigL

posts: 9051

Nov 12, 2008 9:53 PM ET    Quote
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Call it a charter, business plan, or "to-do" list; it`s still a plan of some kind.

The problem with advice of this type, in the above article, is not the article itself. That`s well done, means a lot, and is very helpful. It`s in the audience and our culture.

Countless numbers of people have been raised and gone through the American educational system, then moved in to today`s culture of instant gratification, instant success, instant solutions, and always-positive feelings. They believe at a root level that if they don`t feel good, something other than what they`re doing is wrong.

These people believe that from flash-of-thought to material wealth and success is only a matter of days, zero effort, and only a powerful "wanting-ness." They believe no work is necessary, and if work is involved it`s not their responsibility. The work is a sign that they`re being prevented from doing what they want.

"Wanting" has become synonymous for "entitled."

Unfortunately, instead of articles like this being taken for the educational benefit, they`re used as a rationale for doing little or no work, or they`re used as an explanation for why things aren`t succeeding.

I wonder if there`s a solution, though. Is the underlying reason entrepreneurs don`t start their business a function of too much planning? Or is it the psychology of axiety and comfort? Do these instructional articles preach to the choir, or do they really change someone`s life?


-------------------------

Craig Landes
---
Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don`t." - Unknown

International Society of Curmudgeons
robertj

posts: 1181

Nov 13, 2008 11:58 AM ET    Quote
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Craig,
I agree with your instant gratification observation and would just like to add the following.
 
Based upon my observations of all the entrepreneurs (and would be entrepreneurs) I`ve met, advised and worked with - I`ve detected some distinct "groups".
1. Those that seek to create a "perfect" plan -
2. Those that use the ready - FIRE -aim method of planning
3. Those that embrace the concept of "enough" planning.
            Enough to reduce the risk to a "tolerable" level.
            Enough to give them "confidence" that it will be successful
            Enough to know how to communicate it to their constituency
                     (customers, employees, investors, family, etc)           
            Enough to identify any serious "weaknesses".
 
Clearly the "challenge" is knowing when one has done "enough" planning. I think that varies according to the stage of the business, the intended size, the financial complexity and the "personalities" of the individuals involved.
 
However, I`m sure you can guess which group has the highest success rate.
robertj11/13/2008 12:06 PM


-------------------------

Business Growth Masters, LLC -
Capital Catalysts for Entrepreneurs
Home of the Scalable Business Plan and QuikStart Capital Programs
http://www.bizgrowthmasters.com
info@bizgrowthmasters.com


CraigL

posts: 9051

Nov 13, 2008 12:38 PM ET    Quote
Points: 0   Vote
This topic`s article is a good way to examine the "enough" concept, I think. That`s why it`s a helpful article. But I don`t know that we can solve the deeper problem of underlying entrepreneurial psychology. 

-------------------------

Craig Landes
---
Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don`t." - Unknown

International Society of Curmudgeons
sevenoaks

posts: 17

Nov 13, 2008 3:27 PM ET    Quote
Points: 0   Vote

Even if you create the `charter` (which looks nearly identical to a formal business plan), if you`re seeking investment capital, investors want a business plan.  A full, thorough, well-thought out business plan with details, especially financial details demonstrating how and when their investment will make a profit.  No matter what you call it, without taking the time to create such a document you will have a tough time finding capital.

I firmly believe that if you fail to plan - you plan to fail. 



-------------------------

Jeanne Grunert
Seven Oaks Consulting
Sparkling writing & get-results marketing services
Follow me on Twitter
jflahiff

posts: 39

Nov 13, 2008 5:23 PM ET    Quote
Points: 0   Vote

I seem to have not communicated very clearly.  I also firmly believe that if you fail to plan you plan to fail. But in counterpoint if you plan and don`tdo anything. Why did you plan at all.

I hoped that the title of the article would state my position that I believe very strongly in planning (heck I am a certified Project Management Professional).  Planning is what I DO! 
However, I think that many hopeful business owners spend far too much time worrying about getting their plan perfect.  They plan and plan and plan and never execute.

When I speak of being a proponent of the ready-FIRE-aim approach I am not saying to be random.  If you have never fired a gun before you first must get READY; point it in the general direction of the target, FIRE (do something) and then AIM; see where the bullet landed and readjust. So really it should read

READY - FIRE - AIM - FIRE - Aim - Fire - fire - aim.....

What I am trying to encourage is a different approach, maybe, to planning.  One where you do just enough (tactical) planning to get moving and learning what your business is about and THEN you can do some real Strategic planning with the wisdom of experience.

Clearly if you are going to get funding you need to have a solid business plan. The Charter I am proposing is for the stage before that. The stage where you are thinking about the business and want to explore it more deeply. A charter helps you focus on what you are about but not get bogged down in having to do a ton of market analysis (yet). This is the stage where you have had a great idea and now you are trying to turn that idea in to a product or service.  You need something to help you focus on your core. To help move you to the next level of your business where you do more detailed planning. 
 
As for psychology... well I don`t know.  I just know how to Execute.
 
Joseph Flahiff
 
 


-------------------------

Joseph Flahiff, PMP
Startup Coach
www.Startup-Your-Startup.com
because dreams don`t just happen
matsonian

posts: 5

Nov 14, 2008 12:46 AM ET    Quote
Points: 0   Vote
Joseph,

Interesting post and very true. When I created QuickPlanner Plus, it was with the concept that creating a full business plan is such a daunting task for most that they could spend days, weeks, months on creating the perfect plan, without ever getting the business off the ground.

I began recommending a truncated strategic business plan to clients and developed QuickPlanner Plus based on that model.

In the truncated plan, entrepreneurs are asked to define the following:
  1. Goals
  2. Objectives
  3. Vision
  4. Strategies
  5. Programs
  6. Metrics
By doing so in a simple and dynamic fashion, the entrepreneur can have a specific plan for getting the business off the ground and producing.

I generally do not recommend a full business plan unless the entrepreneur is looking for financing. Most business plan models are behemoths of data that do not lend to business success, only business monitoring.

Keep up the good work.


-------------------------

Matson Breakey
Developer, QuickPlanner Plus
http://www.QuickPlannerPlus.com
Planning. Simplified.

Questions? Email Me!
CraigL

posts: 9051

Nov 14, 2008 1:30 PM ET    Quote
Points: 0   Vote
I agree that there`s something we could call "over planning." The issue is not whether some people fall victim to this type of over-analysis or over-thinking. It`s how do they know when they`re caught up in such a thing.

How does someone know if they`re planning enough, not enough, or "too much."


-------------------------

Craig Landes
---
Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don`t." - Unknown

International Society of Curmudgeons
ckw1969

posts: 14

Nov 15, 2008 3:58 PM ET    Quote
Points: 0   Vote
All I can say is WOW.  This could not come at a more important time for me.  I just made a decision about  a  business I currently have and intend to take into totally different level from where it is now.  It came to me as clear a day, after struggling for weeks to find a niche for the particular business. 
 
What I want to do now, is make sure I look at every nook and cranny, detail, my competitors, and what they are doing (and how well their doing it. NOT to copyright infringe, but to do a SWOT) and most importantly, get an idea of the shopping behaviors of my client.
 
Thank you all who added to this timely piece.
 
Caroline
 
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