Forums: Discussions for entrepreneurs and small business.

Kim;

You can do anything you set your mind to.  Yes, I believe there is a market out there.  But to Steve`s point,  it is your passion that will determine your success.  Your passion is what will determine your drive and determination to do the neccessary work:

Developing a Plan (Creating your Vision)

 

I love you idea about customer service training, I will following the tips in my industries.

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Generic Competency Profiles for all Core Business Functions.

Hi kimagent, i like ur passion about delivering the best customer experiences. It is an integral part for any company. Maybe someday im gonna asked ur expert advice too. Ok now lets get on to ur question First of all, ur experiences and passions in handling / setting up a great customer services ( Call centre) is what i consider as "Technical Expertise" So Let assume u already have a great technical expertise, then as a employee, you will do great and a valuable asset for the company you worked in. However to set up a business, u need to another passion called "business passion" to set up ur business, Are u good at interpreting what ur client want ? Are u patient enough to compromise with ur unique client demand ? Are u willing to learn any breakthrough regarding ur field ? If u have employee or co worker , are you willing to take care of them and make sure they work the right way ? Do you have marketing experiences to promote your services ? Etc etc So in order to succees in ur business , you need to move on to learn all the business expertises to help you propell ur businesses performance And one thing, set a realistic target, because for me success is when you acomplish your goal, so if u have no goal, it is impossible for you to success This is just my humble opinion, so feel free to critizise me beside my english :p Good luck and all for the best

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Knowledge shows us how to made mistake in the right direction, to become success on anything, we all need to made mistake in the right direction.

Hi Kim i think it is a brilliant  business idea and you will succeed because you are passionate about it.

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