Forums: Discussions for entrepreneurs and small business.

How do you handle bad checks from a customer? Lately our salon has been getting bad checks, we have additional fees associated to this but that doesn’t stop the person from still writing them. Angela has been tracking who has written bad checks in our system and the other day we actually had a person come back in. She mentioned the bad check privately to the customer BEFORE the service and said if she wanted the service she would have to make up the lost cash as well the fee plus today’s service, and we no longer accept checks for you. The person got upset and left. How should this be handled? We can’t not accept checks.

 

I mean I dont want to be like Sprint or anything but..........

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He who gets greedy like a pig, gets slaughtered like a hog!

People still use checks?  That is crazy.  What %? 

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Travis Tschepen
Hibachi Bros. LLC

--My goal in life is to be as good of a person my dog already thinks I am.--

Who in the world writes checks? (And who would write a bad check and then go back to the same salon??)

I`d tell your customers to jump into the 21st century and get themselves a debit and/or credit card. Haven`t they seen the commercials for those fast-pass type cards where the one check writer slows everyone down?

Oh man, what a crackup ... we wrote the same thing at the same time!

Yes women still write checks. % as in amount of customers that do, around 25% still write checks but leave a cash tip.

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He who gets greedy like a pig, gets slaughtered like a hog!

Do you offer an ATM option?

Because here`s the thing ... if you have an ATM option and they still choose a check, it`s probably because they know the ATM won`t go through at that moment ...

Writing bad checks is against the law. I would have turned in that lady who did it and then refused to pay it later.

And to answer your question ... what do I do when the check bounces?

I do accept checks ... I actually prefer it over paying CC fees.
If they bounce? I turn off the site.

Well using the ATM costs us 2% of the sale cash on the machine, thats why we dont offer that.

So we could turn them in, can I try cashing it a second time on a later date? I seem to recall some type of check cashing option where they will try more than once. The checks average over 100$+ each, it`s never just a haircut of course.

Yeah but we cant go take the color out or re-cut their hair, so we get screwed.

At my old job all the images were always on our server, so if they didn`t pay the lost all the imagery.

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He who gets greedy like a pig, gets slaughtered like a hog!

How about using a collection agency, selling them or using check verification as part of accepting the checks?

now the check verification would be nice, thanks, I`ll look into this one.

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He who gets greedy like a pig, gets slaughtered like a hog!